Spectora

Multi-Party Payments, payments, spectora payments, split payments, separate invoices, separate payments, multi party payments, multi-party payments, one-off invoices, additional people, third party payments

Multi-Party Payments with Spectora

US based companies only. Keywords: Spectora payments, payouts, instant payouts, instant pay, instant deposit, deposits, payments, payout fee

Instant Payouts

All new users will be automatically enrolled in Spectora Payments! Keywords: Spectora payments, payments, auto-enroll, auto-enrollment, automatic payments.

Spectora Payments: Try Spectora Payments On Us

Pay at Close lets clients defer inspection payment until closing while you get paid within 1-2 business days of publishing. Learn how it works, key benefits, requirements, and find detailed…

Pay at Close

Amber Johnson

Support Team

Stephanie Woodward

Payments

Keywords: split payment, payment with two cards, split invoice, sharing payment, multi party payment, spectora payments, third party payment, 3rd party payment, multiple payments, separate payments

How to Take a Split Payment Without Spectora Payments

How to Have an Agent or 3rd Party Pay for an Inspection

Wondering how to take a credit card payment from your client over the phone? Here's how!

How to Take Payment Over the Phone

Payment Instructions

The different payment options available in Spectora, ach bank transfer, CC, BNPL, pay at close, deferred payments, payment after publish

Payment Options Available with Spectora

Learn how to use Pay at Close with Multi-Party Payments when clients pay at closing while third parties like agents pay their portion immediately. Includes workflows for creating separate invoices…

Using Pay at Close with Multi-Party Payments

Alannah Carroll

Payment Options in Spectora

You can now use Apple and Google Pay with Spectora! Keywords: apple pay, google pay, payment types, spectora payments

Apple Pay and Google Pay with Spectora Payments

Keywords: spectora payments, in-app payments, built-in payments, set up payment options for clients, take payments through spectora

How to Take Credit Card Payments in Spectora

Credit & Debit Card Payments

Bank transfers are an easy, cost effective alternative to credit card payments. ACH, bank transfer, wire, wire transfer, ach payment

How to Accept Bank Transfer (ACH) Payments in Spectora

The pros and cons of having your clients pay the transaction fees

Passing Credit Card Fees to Your Clients

Answers to commonly asked questions about passing on credit card fees to your clients.

Passing on Credit Card fees FAQs

Client perspective when using the ACH bank transfer payment method in Spectora

Paying with ACH Bank Transfer in Spectora

ACH/Bank Transfers

When payment by cash, check, PayPal, Venmo, etc.

How to Manually Mark an Inspection as "Paid"

Outside of Spectora (Cash, Check, Zelle, etc.)

Manual Payments

Keywords: buy now pay later, BNPL, pay at close, affirm, closing

Buy Now Pay Later Options for Your Clients

Pay over time through a BNPL provider (like Affirm)

Buy Now, Pay Later

Steps on how to enable and set up Pay at Close.

Setting Up Pay at Close

Different aspects for managing your inspections where Pay at Close was chosen as the payment method.

Managing Pay at Close Inspections

How Pay at Close looks and works for the client.

Pay at Close Client Experience

Troubleshoot common Pay at Close issues including payment visibility problems, payout timing, service changes after client selects Pay at Close, closing date updates, deal cancellations, and when to contact Pay…

Pay at Close Troubleshooting

Pay At Close

Keywords: Collect payment after publishing, company setting, payments, client portal, client portal payment, require completion to publish

Collect Payment After Publish

Clients pay after inspection is complete and the report is published

Collect Payment After Publishing 

Here's how you can take advantage of Spectora's deferred payments feature!

How to Setup & Use Deferred Payments

Mallory Lydon

Card is captured ahead and client is charged later 

Deferred Payments 

How to Download Payout Information

How to view incoming payouts Keywords: payouts, payments, pay, deposit

How to View Incoming Payouts

Keywords: payouts paused, missing payout, payout not received

Missing or Paused Payouts

Payouts

How to verify your account and which documents are needed

Verifying Your Payments Account

Keywords: update stripe account, update bank account, account for deposits, payment account, bank routing number, switch bank account

How to Update Your Payment Deposit Account in Stripe

To reduce the likelihood of disputes, we've set the default statement descriptor to [company]*[service], but you can change it.

How to Customize What Your Clients See on Their Bank Statements

Keywords: charges, withdrawals, refund charges, payment charges, refunds, refund withdraw, money taken out

How to Find Details on Charges or Withdrawals

Keywords: Stripe Capital, capital offers, capital loans with stripe

Stripe Capital FAQs

Keywords: Stripe Capital, Capital financing, Stripe financing, financing

Stripe Capital

Contacting Stripe for verification purposes not able to be handled by Spectora's support

How to Contact Stripe

Here's what you need to know about the tax forms you will receive from Spectora.

Will Spectora Send a 1099-K Tax Form?

Keywords: link, link payment, stripe link, stripe payment, link checkout

How to Use Stripe's Link Feature for Spectora Payments

Keywords: stripe authorization, delete stripe data, remove stripe authorization, remove info in stripe

Stripe Data Deletion Process

Stripe

Refunds, Fees Editing. Keywords: Ref, refu, refun, refunding, efund, partial refund, credit, reimburse

How to Process a Refund for Credit Card Payments

Keywords: partial refund, refund portion, refund half

How to Issue a Partial Refund for Credit Card Payments

Issuing a refund for bank transfers (ACH payments)

How to Issue a Refund for Bank Transfers

Keywords: refund, refund button, orange refund button, missing, refund button missing, can't see refund button

Missing Refund Button on Inspection

Learn how fees for refunds, disputes and failed ACH payments are processed

Fees for Refunds, Lost Disputes, and Failed ACH payments

Received notification of a payment dispute? Here's how to handle it.

How to Handle a Dispute

Refunds & Disputes

Keywords: add information to your invoices, add address to invoice

How to Add Information to Your Invoices

If you need a PDF for the invoice, it's easy to make using your browser's print feature!

How to Download & Print a PDF of the Invoice

How to Edit the Fees on a Scheduled Inspection

Invoices

Blog

Resources

Videos

Find answers and get help from Intercom Support and Community Experts

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