Stripe’s Link feature is a powerful tool designed to streamline and simplify online payments for your clients. By utilizing Link with Spectora, you can offer your clients a faster, more secure checkout experience, allowing them to store their payment information for future transactions and complete payments with just one click. This can enhance customer satisfaction, reduce payment friction, and speed up the booking process. Here's how you can take advantage of Stripe’s Link feature for Spectora payments.
What is Stripe's Link Feature?
What is Stripe's Link Feature?
Stripe's Link is an optional, global checkout solution that stores and auto-fills buyer details to make for a one-click checkout at any business that offers Link, saving time and keeping details secure.
Link allows clients to securely save their payment details, such as credit or debit card information, so they can quickly and easily pay in the future without needing to re-enter their card information. When a client uses Link, they’ll be prompted to save their payment details the first time they pay.
For any future payments (whether with Spectora or any other business that uses Stripe), they can simply click a button to complete their transaction in seconds.
Benefits of Using Stripe Link for Spectora Payments
Benefits of Using Stripe Link for Spectora Payments
Faster Checkout: Clients can complete their payments with one click, reducing the time and friction involved in entering payment details.
Increased Payment Success: By making the checkout process faster and easier, you can reduce abandoned transactions and ensure clients complete payments more quickly.
Secure Payment Storage: Stripe handles all the security and encryption of stored payment data, giving clients peace of mind that their information is safe.
Universal Use: Clients only need to save their payment details once. After that, they can use Link with any business that uses Stripe, making it more likely they’ll use it when paying for your services.
Using Stripe Link for New Clients
Using Stripe Link for New Clients
When paying for an inspection in Spectora for the first time, Stripe's Link feature makes the process quick and convenient.
During checkout, clients will have the option to save their payment details securely with Link.
By doing this, they’ll be able to use their saved information for future payments with just one click, making the payment process faster and easier every time they book an inspection. This added convenience helps streamline transactions while ensuring payment security.
Using Stripe Link for Recurring or Repeat Clients
Using Stripe Link for Recurring or Repeat Clients
One of the key benefits of using Stripe Link is its ability to speed up payments for repeat clients or agents. For example:
Realtors or Agents: If a real estate agent regularly books inspections with you, they can use Link to quickly pay for each inspection without needing to enter their payment details every time.
Repeat Clients: Homebuyers or sellers who need multiple inspections (e.g., pre-listing inspections, repairs, or follow-up inspections) can complete transactions in just seconds using their saved payment information.
Utilizing Link During the Payment Process
Utilizing Link During the Payment Process
Suppose a buyer is an existing Link user from perhaps a previous transaction with a different business. In that case, they already have a phone number and email on file to receive 2FA and will be prompted by Stripe to enter the security code sent to the phone number or email on file.
If you don't recognize the last 2 digits of the phone number on file, make sure the email on the initial window is yours.
If it is yours, you can update the phone number on file by going to https://link.com/.
Frequently Asked Questions
Frequently Asked Questions
Why am I getting a text message or email about verifying with Link?
Hundreds of thousands of businesses use Link to make checkout easier. At some point, you may have made a purchase at one of these businesses and saved your payment information for future usage.
Link sends a six-digit verification code via SMS to your mobile phone number or email address to confirm that it is indeed you who is making the purchase. To complete the purchase, enter the code when prompted and complete the checkout. Don’t share this code with anyone—our employees will never ask for it.
If you would like to opt out of receiving texts, please follow the instructions in your SMS and guidance on the support page provided.
How do I add or update my information on Link?
You can log into your Link account to manage your payment information. You can change or delete the following payment information:
Card information
Billing address
Shipping address
I don't want to use Link to pay. How do I just make a regular payment?
You can opt out of paying by Link by clicking "Not Now".
If you have any questions or feedback, write into our chat bubble or email support@spectora.com!
