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Using Multi-Party Payments to Take a Deposit

How to use Multi-Party Payments to give your primary client a second invoice and collect a deposit upfront, with the rest billed later.

Written by Shannon Lewis

Multi-Party Payments lets the primary client on an inspection have two invoices: their main invoice, plus a secondary invoice. Some inspectors use that second invoice to collect a deposit — billing part of the fee upfront and the rest on a second invoice.

This is existing Multi-Party Payments behavior, not a separate feature. If you have Spectora Payments set up, Multi-Party Payments is automatically available — there's no setting to turn on. It doesn't work with Deferred Payments.


How it works

Normally, a secondary invoice created with Multi-Party Payments goes to a third party, like an agent. But the same secondary invoice can go to your primary client instead — giving them a deposit invoice and a separate invoice for the remaining balance.

  • Only the primary client is eligible for this. The secondary invoice for a deposit has to be created for the primary client on the inspection.

  • A secondary client can't be the one with the deposit or secondary invoice. If there's a second client contact on the inspection, that contact can't be the one billed on the secondary invoice — the deposit workflow only works for the primary client.


Taking a deposit

To collect a deposit from your primary client using a secondary invoice:

  1. On the inspection details page, click Add Invoice in the Payments box.

  2. Select the primary client from the Contact drop-down menu.

  3. Select the specific service, or enter a fixed amount, for the portion you want to collect as a deposit.

  4. Click Save, then click Send on the new invoice.

  5. Preview the email and click Send now. The client receives this as a separate invoice to pay.

  6. The client's main invoice automatically reflects the remaining balance, which they pay separately.

Both invoices appear in the Fees & Payments box, so you can track the deposit and the remaining balance in one place.


Walkthrough


Related articles

For complete details on Multi-Party Payments, see Multi-Party Payments with Spectora.

For how Multi-Party Payments works alongside Pay at Close, see Using Pay at Close with Multi-Party Payments.


If you have any questions or feedback, write into our chat bubble or email support@spectora.com!

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