Spectora

Jazmin Fulton

What to do when the 'Save Inspection' button is greyed out in your internal scheduler!

Client didn't get the report or email? Manually send the report URL to your client or agent when they say they didn't receive it.

How to troubleshoot missing photos in your report

Informational only comments and Item Ratings Buttons

How to Resend the Email Containing the Agreement

Clearing fonts or symbols that we don't recognizing

Why is there an option to pay/report locked when I'm using ISN

If you have a report where the PDF version isn't generating and you get an error, try these steps.

Here's how you can regenerate the PDF when your web report isn't not matching PDF!

Keyboard not showing or working properly on your S10, Galaxy or Note? Try these troubleshooting tips.

Mobile crashes, photo gallery size, white screen app

How to Make sure the photos and videos taken on new Apple devices are compatible with Spectora

What to do when you get an error while trying to save a picture from the mobile app

Sometimes you're experiencing issues within your browser. To help us debug these issues we often need more specifics.  Here's how to help!

Troubleshooting app issues, mobile version for both our Legacy and Next Gen apps

Taking a picture of of the problem you're having

Often a video shows us instantly what's going wrong instead of a dozen chat messages back-and-forth. Here's how to send one.

Telling us about Bugs, Error Codes, Problems, Issues

Tracking bugs, issues, and problems is a big task for any tech company. Here's how we handle it!

Tracking down and fixing bugs can be difficult. We rely on details from you to narrow it down - here's how to help!