Sometimes, changes you make to your report (like updating your logo, agent details, or comments) may not show up in your PDF right away. Here’s a simple guide to help you refresh it:
Standard Reports:
💡 Quick tip: Click on the video above to expand it in another window.
Click on the inspection to access the Inspection Details page.
Click "View" underneath the report in the Reports box.
From the web report, click the blue PDF button in the lower right of the cover photo.
From the drop-down menu, select "Refresh PDFs."
The PDFs can take just a few moments to fully refresh, and once that's completed you'll be able to access them again.
Note: This option is only visible when logged in to your Spectora account. Your clients and agents cannot see this tool on their end.
Special Forms:
Refreshing a special form, such as a Florida 4-Point or Wind Mitigation report, can be a bit different. For forms that don't have a web-based version, you won't see a PDF menu. Whether you need to display updated property details or reflect a new inspector's signature, here’s how you can make those updates:
💡 Quick tip: Click on the video above to expand it in another window.
Click on the inspection to access the Inspection Details page.
Click "Edit" underneath the report in the Reports box.
Uncheck any comment, wait a few seconds for the change to save, then recheck it (or vice versa on an unchecked comment).
Click the Preview/Publish button in the upper right corner to open your PDF.
Voila! Changes made to your web editor, however brief, can help trigger a forced refresh to your special form PDF.
Frequently Asked Questions
I'm trying to save/view my report PDF but it's just showing blank pages. What do I do?
If the PDF is showing up blank, you'll want to refresh with the steps above. This will pull in the information for the report and show it on the PDF.
If you have any questions or feedback, write into our chat bubble or email support@spectora.com!
