Spectora

What to do when the 'Save Inspection' button is greyed out in your internal scheduler!

Troubleshooting Inspections That Won't Save

Client didn't get the report or email? Manually send the report URL to your client or agent when they say they didn't receive it.

Manually send the report when your client or agent didn't get the email

Informational only comments and Item Ratings Buttons

I can't see Defects while editing

Clearing fonts or symbols that we don't recognize, Copy and Pasting Formatting Issues

How to Clear Text Formatting

Why is there an option to pay/report locked when I'm using ISN

Pay Now displaying even though using ISN

If you have a report where the PDF version isn't generating and you get an error, try these steps.

PDF Not Generating? Here is What to Check For.

Keywords: my report is not updating, report not updating, pdf not updating, pdf outdated, refresh pdf

How to Refresh Your PDF to Reflect Your Latest Changes

Keywords: troubleshooting, trouble, web report, loading, slow, changes not saving, Report not loading, Report not syncing, Photos don't show

Basic Troubleshooting Steps for Web Issues

Keywords: missing inspection, inspection missing, can't find inspection, can't see inspection, inspection not showing on app

Troubleshooting Missing Inspections

Keywords: missing photos, missing report photos, missing inspection photos, photos missing on report

Troubleshooting Missing Photos

Keywords: reports not syncing, report won't sync, syncing report, report, sync

Troubleshooting Reports Not Syncing

Support Team

Alannah Carroll

Common Troubleshooting

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