Spectora

Support Team

Stephanie Woodward

Katie Walls

Spectora Support Hours, Refund Policy, and Resources

Spectora Basics 

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How to Use the Spectora Chat Bubble

While we all often pop into support off-hours, here's our current support schedule.

What are Spectora's Customer Support Hours?

Considering Spectora but have some basic questions? Check out this short video to get answers!

[Video] The Most Common Questions When Considering Spectora

We believe helping you via our online chat is in your best interest in most cases. Here's why.

Why Online Chat or Email Is Preferred Over a Phone Call

We're trying to do things a little bit differently.

What being an inspector-first platform means

Is a web-based inspection software right for you? Check out our list of pros and cons to decide for yourself.

Pros and Cons of Web-based Inspection Software

What's Included in Spectora's Software

Our Jobs Marketplace can help growing companies find inspectors to join the team

How the Spectora Jobs Marketplace can Help you Hire Quality Inspectors

What Spectora users should know about HomeGauge joining Spectora.

Spectora Acquires HomeGauge: What It Means for You

About Spectora

How Do I Join After My Free Trial?

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How to Contact Spectora

Can't seem to sign in?  Forgot your password?

Trouble Logging into Your Spectora Account

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How Much Will I Pay for the Second Year of Jumpstart?

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How Long Does Spectora Store My Reports in the Cloud?

How to leave us a review

 FAQ

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Organization Tools for Franchises and Multi-Location Companies

Adding a sub-inspector, and business staff/non-inspector to your company. Keywords: add,new inspector, new staff, office, team, team member

How to Add New Inspectors or Support Staff

You need a subscription for each individual. Here's why it's not only the right thing to do but a smart thing to do.

Do I have to pay for additional subscriptions for sub-inspectors, trainees, apprentices, assistants, helpers, etc?

Looking for more capabilities within Spectora?

Spectora Advanced for Multi-Inspector Companies

Importing Your Previous Inspection Data

Megan Lefebvre

Moving your Company to Spectora

Canceling? Going out of business? Here's everything you need to know about our refund policy. Keywords: Ref, refun, refunding, credit

Our Refund Policy

Cancellation and refunds

Blog

Resources

Videos

Find answers and get help from Intercom Support and Community Experts

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