Spectora

Support Team

Stephanie Woodward

Katie York

Spectora Support Hours, Refund Policy, and Resources

Spectora Basics 

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How to Use the Spectora Chat Bubble

While we all often pop into support off-hours, here's our current support schedule.

What are Spectora's Customer Support Hours?

Considering Spectora but have some basic questions? Check out this short video to get answers!

[Video] The Most Common Questions When Considering Spectora

We believe helping you via our online chat is in your best interest in most cases. Here's why.

Why Online Chat or Email Is Preferred Over a Phone Call

We're trying to do things a little bit differently.

What being an inspector-first platform means

Is a web-based inspection software right for you? Check out our list of pros and cons to decide for yourself.

Pros and Cons of Web-based Inspection Software

What's Included in Spectora's Software

Our Jobs Marketplace can help growing companies find inspectors to join the team

How the Spectora Jobs Marketplace can Help you Hire Quality Inspectors

What Spectora users should know about HomeGauge joining Spectora.

Spectora Acquires HomeGauge: What It Means for You

About Spectora

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How Do I Join After My Free Trial?

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How to Contact Spectora

Can't seem to sign in?  Forgot your password?

Trouble Logging into Your Spectora Account

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How Long Does Spectora Store My Reports in the Cloud?

How to leave us a review

 FAQ

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Organization Tools for Franchises and Multi-Location Companies

Adding a sub-inspector, and business staff/non-inspector to your company. Keywords: add,new inspector, new staff, office, team, team member

How to Add New Inspectors or Support Staff

You need a subscription for each individual. Here's why it's not only the right thing to do but a smart thing to do.

Do I have to pay for additional subscriptions for sub-inspectors, trainees, apprentices, assistants, helpers, etc?

Importing Your Previous Inspection Data

Moving your Company to Spectora

Canceling? Going out of business? Here's everything you need to know about our refund policy. Keywords: Ref, refun, refunding, credit

Our Refund Policy

How can I cancel my Spectora subscription or manage auto-renewal?

Shannon Lewis

Cancellation and refunds

Blog

Resources

Videos

Find answers and get help from Intercom Support and Community Experts

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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I’ve got this page open. Ask me anything about it and I’ll answer from the docs.