Spectora Basics

How to use the Spectora chat bubble

Questions? Use the chat bubble to talk to our support!

Written by Katie Walls
Updated over a week ago

Best Place to Start Learning Spectora

How to get started with the learning Curve

Written by Casey
Updated this week

Glossary of Spectora Terms

Word and definitions to help you understand what the Support team is trying to say. :-)

Written by Casey
Updated over a week ago

Cancellations, discounts, refunds, and COVID-19

Coronavirus has impacted all of our businesses - here's our view on what can be done when it comes to your Spectora subscriptions

Written by Michael Wagstaff
Updated over a week ago

What are Spectora's Customer Support Hours?

While we all often pop into support off-hours, here's our current support schedule.

Written by Michael Wagstaff
Updated over a week ago

Why Online Chat or Email Is Preferred Over a Phone Call

We believe helping you via our online chat is in your best interest in most cases. Here's why.

Written by Kevin Wagstaff
Updated over a week ago

How do I Join after my Free Trial?

Subscribing to Spectora,

Written by Alexis Nicholls
Updated over a week ago

Pros and Cons of Web-based Inspection Software

Is a web-based inspection software right for you? Check out our list of pros and cons to decide for yourself.

Written by Michael Wagstaff
Updated over a week ago

What being an inspector-first platform means

We're trying to do things a little bit differently.

Written by Michael Wagstaff
Updated over a week ago

How do I find my Inspection?

See an inspection on Spectora.com

Written by Casey
Updated over a week ago

How to Search for an Old Inspection

Finding an Inspection using Agent name, address, or keywords

Written by Casey
Updated over a week ago

Having trouble logging in?

Can't seem to sign in? Forgot your password?

Written by Michael Wagstaff
Updated over a week ago

Our refund policy

Canceling? Going out of business? Here's everything you need to know about our refund policy.

Written by Michael Wagstaff
Updated over a week ago

What happens to my reports if I cancel my subscription?

Access to reports after cancellation

Written by Casey
Updated over a week ago

How to use a coupon code

Very occasionally we release a coupon code for a discount on certain products. Here's how to use it.

Written by Michael Wagstaff
Updated over a week ago

How Long Does Spectora Store My Reports in the Cloud?

Wondering if you need your own cloud storage for reports?

Written by Kevin Wagstaff
Updated over a week ago

How much will I pay for the second year of Jumpstart?

Renewal after first discounted year, renewal costs

Written by Casey
Updated over a week ago

How to leave us a review

Thanks for showing us some love!

Written by Michael Wagstaff
Updated over a week ago

How to request a feature

How to submit your ideas, suggestions, and requests

Written by Michael Wagstaff
Updated over a week ago

How we handle feature requests, suggestions, and ideas.

We got a lot of requests. Here's how we go about handling them.

Written by Michael Wagstaff
Updated over a week ago

How to vote and comment on Trello

How to vote and comment on our Feature Roadmap

Written by Michael Wagstaff
Updated over a week ago