Spectora Basics

Spectora Support Hours, Refund Policy, and Resources

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15 articles in this collection
Written by Michael Wagstaff, Kevin Wagstaff, Support Team and 2 others

How to use the Spectora Chat Bubble

Questions? Use the chat bubble to talk to our support!

Written by Katie Walls
Updated this week

Data Exports

Find mileage, payment, unpaid inspection data and more using Data Exports!

Written by Jazmin Fulton
Updated over a week ago

What are Spectora's Customer Support Hours?

While we all often pop into support off-hours, here's our current support schedule.

Written by Michael Wagstaff
Updated this week

FAQs

Will Spectora Send a 1099-K Tax Form?

Here's what you need to know about the tax forms you will receive from Spectora.

Written by Support Team
Updated over a week ago

[Video] The Most Common Questions When Considering Spectora

Considering Spectora but have some basic questions? Check out this short video to get answers!

Written by Kevin Wagstaff
Updated over a week ago

Why Online Chat or Email Is Preferred Over a Phone Call

We believe helping you via our online chat is in your best interest in most cases. Here's why.

Written by Kevin Wagstaff
Updated over a week ago

What being an inspector-first platform means

We're trying to do things a little bit differently.

Written by Michael Wagstaff
Updated over a week ago

How do I Join after my Free Trial?

Subscribing to Spectora,

Written by Support Team
Updated over a week ago

Pros and Cons of Web-based Inspection Software

Is a web-based inspection software right for you? Check out our list of pros and cons to decide for yourself.

Written by Michael Wagstaff
Updated over a week ago

How Long Does Spectora Store My Reports in the Cloud?

Wondering if you need your own cloud storage for reports?

Written by Kevin Wagstaff
Updated over a week ago

How much will I pay for the second year of Jumpstart?

Renewal after first discounted year, renewal costs

Written by Support Team
Updated over a week ago

How to leave us a review

Thanks for showing us some love!

Written by Michael Wagstaff
Updated over a week ago

Having trouble logging in?

Can't seem to sign in? Forgot your password?

Written by Michael Wagstaff
Updated over a week ago

How to use a coupon code

Very occasionally we release a coupon code for a discount on certain products. Here's how to use it.

Written by Michael Wagstaff
Updated over a week ago

Cancellation and refunds

Our refund policy

Canceling? Going out of business? Here's everything you need to know about our refund policy. Keywords: Ref, refun, refunding, credit

Written by Michael Wagstaff
Updated over a week ago