Notifications in Spectora help keep you informed about important updates, pending actions, or potential issues within your inspections, subscription billing, or integrations. While these notifications are valuable for staying on top of your tasks, it’s equally important to know how to clear them to keep your dashboard organized and clutter-free.
In this article, we’ll guide you through the steps to clear notifications in Spectora, ensuring you can easily manage your notifications and maintain a clean workflow.
What are Alerts?
What are Alerts?
In Spectora, notifications work by automatically monitoring key events and actions within your account and notifying you or your clients when attention is needed. These alerts are triggered by specific conditions, such as a failed payment, a payment dispute, or a card on file nearing its expiration date.
By keeping you informed of critical details, notifications ensure smoother operations, fewer missed deadlines, and better client communication.
❇️ Pro-tip: The Notifications bar displays both upcoming and past alerts, showing events up to 30 days in the future and up to 60 days in the past.
Viewing, Sorting, and Dismissing Notifications
Viewing, Sorting, and Dismissing Notifications
In this section, we'll show you how to view, sort, and dismiss your notifications on the web and on mobile.
On the Web
On the Web
Follow along with the steps below to see how to view, clear, and sort your notifications on the web.
Click on the Notifications bar to expand it
Company & Inspection notifications will show in the dropdown menu
To dismiss your notifications, click on the "Dismiss" option below the notification
To dismiss all notifications, click on "Dismiss All" option to the right of the notifications bar.
To restore dismissed notifications, toggle "Show Dismissed" on (blue), then click on "Restore Notification" below the notification you wish to restore
To sort your notifications, click the sort dropdown box in the right corner
You can sort your notifications by newest or oldest
Company notifications have a red indicator and user notifications have a blue indicator
Clicking on the gear in the upper right corner of the Notifications bar allows you to edit notifications for yourself and your team (admin permissions only)
On the Mobile Web
On the Mobile Web
Follow along with the steps below to see how to view, clear, and sort your notifications on a mobile web browser.
💡 Quick tip: Click on the video above to expand it in another window.
On the mobile web, the Notifications box will show above the 'Today' widget
Tap on "Notifications" to expand
To dismiss your notifications, click on the "Dismiss" option below the notification
To dismiss all notifications, click on "Dismiss All" option to the right of the notifications bar.
To restore dismissed notifications, toggle "Show Dismissed" on (blue), then click on "Restore Notification" below the notification you wish to restore
Company & Inspection notifications will show in the dropdown menu
To sort notifications, tap the 3 dots on the right
You can sort your notifications by newest or oldest
Company notifications have a red indicator and user notifications have a blue indicator
Resolving Notifications
Resolving Notifications
Resolving notifications in Spectora is easy! Notifications will show two options below the message - Update and Dismiss.
By clicking "Update" below a notification message, you'll be directed to the appropriate page to complete the necessary action such as updating subscription payment information or handling a dispute.
Once you've completed the necessary action, the notification is considered resolved as no further action is needed. The notification will clear from your "notifications" widget once it is resolved or dismissed.
Types of Notifications
Types of Notifications
Looking for more information on Notifications? We've got you covered! Click the links below to learn more about the different types of Notifications in Spectora.
🔴 Keep in mind only those with Admin permissions have access to certain settings and notifications. If you're directed to a settings option or a notification that you don't see or only see "User Settings" - reach out to an Admin on your company for assistance.
If you have any questions or feedback, write into our chat bubble or email support@spectora.com!
