Spectora

How to accept payment from the client or agent directly from your app while on site

Collect Payment on Site

Avoid issues with new mobile versions by disabling auto-update

How to disable app auto-updating

Agreement still unsigned on the day of the inspection? Find out how to get signatures on site!

Sign Agreement On Site

How to find your reports and get started with your inspection in the Next Gen app!

How to Start an Inspection in Next Gen

Basics for viewing and using the report Summary feature on-site and with clients using the Spectora app.

How to Read the Mobile App Report Summary

The difference between Rapid Fire and Single Shot cameras for taking photos in the mobile app.

Rapid Fire vs Single Shot Cameras

Slow app? Getting mobile device crashes? White screens? Here are a few things to look into.

What causes mobile app slowness and crashes?

Mobile App Demo (Video)

A step by step guide for creating and publishing a report on your mobile divide only.

Guide for the Non-Tech Savvy step by step Mobile only

How to Add Text on Photos

Support Team

Katie Walls

Michael Wagstaff

Learn about Spectora's mobile app so you can be more efficient writing reports on-site

Mobile Report Writing with the Spectora App

Learn what you can and can't do without a connection when you're in the field using the Spectora Mobile Home Inspection App.

Using the Spectora App With No Internet Connection

How to Rename a Section on the Mobile App

Make a copy of a section or item in your template easily on the mobile app!

How to duplicate sections or items on the mobile app

Learn why property or home details don't always get pulled in from our Zillow integration.

Why Isn't Zillow Pulling in a Photo When I Schedule An Inspection?

Too many inspections saved to your device? Delete a few to keep your app functioning properly

Delete an Inspection from your Device

Want to add something to your template from the field or a web report? Here's how!

Save to Template for Use in Future Reports

Kevin Wagstaff

Mobile Report Editing

Save, Sync, & Force Sync All Data features

What's the difference between Save, Sync, and Force Sync?

Not seeing pictures or images that you put into the mobile app on your computer? Let's make sure you're covering the basics.

Where are the save and sync buttons on the mobile app?

Missing some photos or data after a regular Save or Sync? Try to Force Sync all data.

How to Force Sync App Data up to the Web

Have a comment in a section or item that didn't save properly? Mark it to save again!

How to Mark a Section or Item to Save in Mobile App

For android users experiencing app crashes

App Crashes During Save Or Sync

Save & Sync

Disable automatic app updates on iPhone or Android so you can decide when to upgrade to Spectora's new version.

How to Disable Automatic App Updates

How to get your app to the version with the latest features and fixes

How to update your app version

Learn the limited ways you can still use a Chrome Book or Surface Pro with Spectora

Mobile Report Editing

Save & Sync

Devices