Spectora

Keywords: V9 app, Legacy app, original app

Spectora V9 (Legacy) App Troubleshooting Guide

Jess Flake

Support Team

Katie Walls

Spectora V9 App

A step by step guide for creating and publishing a report on your mobile divide only.

Guide for the Non-Tech Savvy step by step Mobile only

Not seeing pictures or images that you put into the mobile app on your computer? Let's make sure you're covering the basics.

Where are the save and sync buttons on the mobile app?

Save, Sync, & Force Sync All Data features

What's the difference between Save, Sync, and Force Sync?

Missing some photos or data after a regular Save or Sync? Try to Force Sync all data.

How to Force Sync App Data up to the Web

For android users experiencing app crashes

App Crashes During Save Or Sync

Accept payment from the client or agent via your app while on-site at an inspection

How to take Payments on the App

Avoid issues with new mobile versions by disabling auto-update

How to disable app auto-updating

The difference between Rapid Fire and Single Shot cameras for taking photos in the mobile app.

Rapid Fire vs Single Shot Cameras

Slow app? Getting mobile device crashes? White screens? Here are a few things to look into.

What causes mobile app slowness and crashes?

Mobile App Demo (Video)

Learn what you can and can't do without a connection when you're in the field using the Spectora Mobile Home Inspection App.

Using the Spectora App With No Internet Connection

Too many inspections saved to your device? Delete a few to keep your app functioning properly

Delete an Inspection from your Device

Have a comment in a section or item that didn't save properly? Mark it to save again!

How to Mark a Section or Item to Save in Mobile App

Disable automatic app updates on iPhone or Android so you can decide when to upgrade to Spectora's new version.

How to Disable Automatic App Updates

How to Add Text on Photos

Want to add something to your template from the field or a web report? Here's how!

Save to Template for Use in Future Reports

Learn why property or home details don't always get pulled in from our Zillow integration.

Why Isn't Zillow Pulling in a Photo When I Schedule An Inspection?

Tips and tricks for safely storing inspection report photos on your device, ensuring easy access for future reference.

Saving Photos to Your Device

Learn about Spectora's mobile app so you can be more efficient writing reports on-site

Mobile Report Writing with the Spectora V9 App

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