The reinspection feature in Spectora is designed to make follow-up inspections seamless and efficient. Whether you need to verify that previously noted issues have been resolved or you are conducting a periodic reinspection, this feature will help you streamline the process.
By utilizing the reinspection feature, you can provide thorough and professional follow-up inspections, ensuring your clients receive the highest level of service and up-to-date information about their property.
✨ If you need to schedule / create a reinspection check out this article for steps!
How to Write a Reinspection Report on the Web
When editing a reinspection report, you will follow a similar format as a regular report, but with a few variations. The sections, items, and comments you have access to will be specific to the defects you selected during the reinspection scheduling process we previously discussed.
The comment will include your original findings and any photos you took. If the issue has been resolved, you can simply check the "Resolved" option and add a new photo to document the update. If the defect is still unresolved, you can leave the "Resolved" option unchecked.
You can also update the Header Text to better reflect your reinspection service by clicking the report name > Header Text. Check out this article for more details on how to update this.
💡Quick tip: Click on the video above to expand it in another window.
Click "Edit" under the Reinspection Report.
Open the defect comment.
If the defect has been fixed, select the "Resolved" option. If the issue hasn't been resolved, leave the comment as unresolved.
Add your updated photo by adding it into the "Drag Updated Photos here" box, or by using the "+Photo" option.
How to Write a Reinspection Report in the App
When writing a reinspection report on the app, defect comments will automatically default to "unresolved" or a thumbs down. You can change this by tapping on the thumb icon, which makes it easy to toggle back and forth between "unresolved" or "resolved".
💡Quick tip: Click on the video above to expand it in another window.
Click "Start" on the Reinspection Report.
Open the section.
Open the item.
Locate the defect comment.
Click the thumbs-up icon to toggle between resolved and not resolved.
Add an updated photo by clicking any of the photo options.
How to View and Work with Original Photos in the V10 App
The V10 app allows you to view original inspection photos directly within the reinspection report. This helps you compare the original defect with your reinspection findings on site, making it easier to document whether issues have been resolved.
Check out this video walk-through from our team to see how to view and pair original photos in the V10 app:
How to View Original Photos
Open the reinspection report and locate the defect you want to review.
Look for the small media indicator with a count. This number shows how many original photos are attached to that defect.
Select the defect and scroll to the media section inside the defect comment to see the original photos from the first inspection.
Tap any original photo to expand it and see more details, such as resolution and full-screen view.
How to Add Reinspection Photos
Locate the defect comment where you want to add new photos.
Add new photos using the in-app single-shot or rapid-fire camera, or by selecting from your device's gallery.
Capture photos directly in the comment, or choose images you've already taken on site.
How to Pair Reinspection Photos with the Original
Pairing photos creates a side-by-side comparison that makes visual differences immediate and obvious when you review the defect.
Tap "Select images" in the defect comment.
Select the reinspection photos you want to pair.
Tap "Paired to original."
Choose the original photo you want to pair with the new image.
Once paired, the reinspection photos appear alongside their matching original photo in the report.
How to Add Reinspection Photos Directly Next to an Original
If you prefer to attach a new photo right next to a specific original photo:
Click the plus icon beside the original photo you want to add media to.
Choose from already-captured media, or use "Take a photo" or "Add from gallery" to capture new images.
Click "Add Selected" to save the media next to the original.
Deleting Reinspection Photos
You can delete reinspection photos as normal from the comment if a photo is incorrect or no longer needed.
🔴 Note: Deleting a reinspection photo is permanent and cannot be undone.
How to Add a New Defect to a Reinspection Report on the App
We're excited to share that our V10 app now allows you to add new comments to existing sections and items in a reinspection report. Follow the simple steps below to learn how!
❇️ This feature is only available in the V10 app. ❇️
💡Quick tip: Click on the video above to expand it in another window.
Tap "Start" on the Reinspection Report.
Tap on a section to open it
Tap on an item to open it
Tap the + icon in the Deficiences tab
Enter the name, location, and category (resolved or not resolved) of the new defect
Tap "Add" to enter a description of the defect
Tap "Save" to save the new defect comment to the reinspection report
Frequently Asked Questions
How do I add new photos to the reinspection report?
You can add new photos by using the "+Photo" button or by dragging/dropping photos from your computer onto the report.
Why are my original photos showing up in black and white?
The original photos will intentionally show up in black & white on the reinspection reports to help differentiate between the new photos and the original photos.
If you have any questions or feedback, write into our chat bubble or email support@spectora.com!
