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How to Reassign a Subscription
How to Reassign a Subscription

Keywords: assign subscription, reassign subscription, inspector leaving, move inspector to another subscription, no longer with company

Jess Flake avatar
Written by Jess Flake
Updated over a week ago

Transitions in the workplace are sometimes inevitable. You may have inspectors leave the industry or go into business on their own and ultimately need to replace them on your team.

This article provides step-by-step instructions for reassigning or unassigning a subscription. Reassigning or unassigning a subscription is helpful when an inspector leaves the company and a new inspector is being hired. Reassigning a subscription also allows you to move an inspector over to an existing subscription if needed - for example, if an inspector on your team has an annual subscription and leaves, you can assign a different inspector who is on a monthly subscription to the now-open annual subscription.


How to Reassign a Subscription

In this section, you'll see step-by-step directions on how to reassign a subscription.

πŸ’‘Quick tip: Click on the video above to expand it in another window.

  1. Click on your profile picture in the top right

  2. Click "Billing" in the dropdown menu

  3. Click "Subscriptions"

  4. Click the ✏️ icon next to the subscription you wish to reassign

  5. Select the inspector you want to assign the subscription to OR select "None/Unassign" to leave it open

  6. Click "Reassign"

By unassigning a subscription, you can keep it paid and active in the software. It will then be available for you to use on your next inspector.

πŸ”΄ Note: When unassigning a subscription, there will not be a refund or credit for any unused days.


Frequently Asked Questions:

  • One of my inspectors is no longer with my company. Can I move another inspector into his subscription?

    • Absolutely! You can unassign the inspector who left and re-assign the other inspector to the subscription.


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