"Help! I did my 8:30 inspection under my 12:30 for today! How can I bring that over to the proper location?"
Don't panic! We've got you covered on what to do when a report is filled out at the wrong address.
It can be scary to realize that a report was started or even completed under the wrong inspection address. Fortunately, we make it easy to transfer your report to the correct property without losing any of your hard work. Follow these steps to quickly and seamlessly move your report to the right inspection.
💡Quick tip: Click on the video above to expand it in another window.
🔴 Note: 🔴
Before beginning this process, be sure to complete all app-based inspection work in its entirety and sync to the web.
Click on the inspection that contains the completed report to access the Inspection Details page.
Click the three dots to the right of the report in the Reports box.
Select "Copy" from the menu.
In the pop-up window, search for the correct inspection address and select it from the drop-down list.
Click "OK."
The report is now copying to the correct address. The next steps will help you clean up this inspection before moving on.Click the three dots to the right of the report once again.
Select "Delete" from the menu.
Click the red Delete button to confirm the deletion.
Click "+New" in the upper right of the Reports box to add a new blank report to this inspection.
Select the appropriate template from the drop-down.
Click "Add Report."
The inspection that had the wrong report is ready for you to complete! The following steps will help you make sure the inspection that received the report copy looks good.Search for the address you copied the report to using the search bar.
Verify the report has been copied to the correct address.
The copied report with all of your data will always say "Copy" after the report name.Click the three dots beside the empty report.
Click "Delete."
Click the red "Delete" button to confirm the deletion.
You're all done! By following these steps, you can easily transfer a report from the wrong inspection address to the correct one without losing your valuable work.
If you have any questions or feedback, write into our chat bubble or email support@spectora.com!
