You may have noticed that some items in your template and report do not have the option to add defect comments. This is because General items are usually for informational purposes only and do not require defect comments. If you do need to add a defect to these items for any reason, don't worry! This article will guide you through the steps to enable that option.
How to Add a Defect to Your Template
To ensure that this defect appears on all of your reports, we highly recommend enabling this option in your template settings. Simply follow the easy steps below on how to enable the defect comments on your template.
Click "Templates."
Click the pencil icon next to the item you want to add the defect to.
Uncheck the "Info Item."
Click "Save."
You should now see the option to add a defect by clicking "+ New."
 💡Quick tip: Click on the video above to expand it in another window. |
How to Add a Defect to Your Report
If you ever come across a unique situation where you need to include a defect in a general or informational item on a single report, don't worry! We have a simple solution for you. Just follow the steps below to turn off the "info only" option on your report. This will allow you to easily add the necessary defect.
Click "Edit" under the report.
Click the pencil icon next to the item name.
Uncheck the "Info Item."
Click "Save."
You should now see the option to add a defect by clicking "+ Defects."
 💡Quick tip: Click on the video above to expand it in another window. |
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