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Using Info-Only Items

How to create items that don't have any defect comments or ratings

Jess Flake avatar
Written by Jess Flake
Updated over a week ago

Want to remove defects or ratings from your General section? You can change the item to Info Only! Info-Only Items are usually used for generic info- ex. occupancy, weather, attendance, etc.
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What's Different About Info-Only Items?

Info Only Items:

  • Do not show in the Overview tab or grid

  • Will show in the Information tab

  • Non-Info-Only Items will show in the Information tab as well

    • Non-Info-Only Items will have gray titles

πŸ’‘ Quick tip: Click on the video above to expand it in another window.


How to Create an Info-Only Item in Your Template

  1. Click "Templates"

  2. Click "My Templates"

  3. Select your template from the dropdown menu

  4. Click into a section

  5. Click into an item

  6. Click the ✏️ icon next to the item name

  7. Check the box for "Info Item"

  8. Click "Save"

πŸ’‘ Quick tip: Click on the video above to expand it in another window.


How to Change an Item to Info-Only on Your Report

  1. Click on the inspection from your dashboard

  2. Click "Edit" below the report name

  3. Click the section name on the left

  4. Select the item

  5. Click the ✏️ icon next to the item name

  6. Check the box "Info Item" to make it info-only.

    1. This will also remove ratings, defects, and grid overview from the item on the final report.

  7. Click "Save"

    πŸ“— Pro-tip: If your defects are not showing for an item, you may need to uncheck the Info Item box to make it a regular item instead of info-only.

πŸ’‘ Quick tip: Click on the video above to expand it in another window.


Adding a Defect to an Info-Only Item

Since Info-Only Items don't require defects, you'll want to make sure you're turning this setting off. This will ensure your defect shows on the final report. This section will show you how to disable the Info-Only Item setting and display your defect.

  1. Click on the inspection from your dashboard

  2. Click "Edit" below the report name

  3. Click into the section on the left

  4. Click into the item

  5. Click the ✏️ icon next to the item name

  6. Uncheck the box "Info Item"

  7. Click "Save"

  8. Click the Defect Rating

  9. Now you can mark a defect or create a new defect

πŸ’‘ Quick tip: Click on the video above to expand it in another window.


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