Alerts in Spectora help keep you informed about important updates, pending actions, or potential issues within your inspections or subscription billing. While these alerts are valuable for staying on top of your tasks, it’s equally important to know how to clear them to keep your dashboard organized and clutter-free.
In this article, we’ll guide you through the steps to clear alerts in Spectora, ensuring you can easily manage your alerts and maintain a clean workflow.
What are Alerts?
What are Alerts?
In Spectora, alerts work by automatically monitoring key events and actions within your account and notifying you or your clients when attention is needed. These alerts are triggered by specific conditions, such as a failed payment, a payment dispute, or a card on file nearing its expiration date.
By keeping you informed of critical details, alerts ensure smoother operations, fewer missed deadlines, and better client communication.
❇️ Pro-tip: The Alerts widget displays both upcoming and past alerts, showing events up to 30 days in the future and up to 60 days in the past.
Viewing & Sorting Alerts
Viewing & Sorting Alerts
In this section, we'll show you how to view and sort your alerts on the web and on mobile.
On the Web
On the Web
Follow along with the steps below to see how to view, clear, and sort your alerts on the web.
💡 Quick tip: Click on the video above to expand it in another window.
Click on the Alerts bar to expand it
Company & Inspection alerts will show in the dropdown menu
To sort your alerts, click the 3 dots in the right corner
You can sort your alerts by newest, oldest, or most urgent
On the Mobile Web
On the Mobile Web
Follow along with the steps below to see how to view, clear, and sort your alerts on a mobile web browser.
💡 Quick tip: Click on the video above to expand it in another window.
On the mobile web, the Alerts box will show above the 'Today' widget
Tap on "Alerts" to expand
Company & Inspection alerts will show in the dropdown menu
To sort alerts, tap the 3 dots on the right
You can sort your alerts by newest, oldest, or most urgent
Dismissing Alerts
Dismissing Alerts
In this section, we'll show you how to dismiss alerts on the web and on mobile.
On the Web
On the Web
Follow along with the steps below to see how to dismiss alerts on the web.
💡 Quick tip: Click on the video above to expand it in another window.
Click on the Alerts bar to expand it
To dismiss an alert, click "Dismiss" below the message
To see previously dismissed alerts, click the 3 dots in the right corner
Switch the "Show Dismissed" toggle to the right to display previously dismissed alerts
On the Mobile Web
On the Mobile Web
Follow along with the steps below to see how to dismiss alerts on the mobile web.
On the mobile web, the Alerts box will show above the 'Today' widget
Tap on "Alerts" to expand
To dismiss an alert, tap "Dismiss"
To view dismissed alerts, tap the 3 dots on the right
Switch the "Show Dismissed" toggle to the right to display dismissed alerts
Resolving Alerts
Resolving Alerts
Resolving alerts in Spectora is easy! Alerts will show two options below the message - Update and Dismiss.
By clicking "Update" below an alert message, you'll be directed to the appropriate page to complete the necessary action such as updating subscription payment information or handling a dispute.
Once you've completed the necessary action, the alert is considered to be resolved as no further action is needed. The alert will clear from your "Alerts" widget once it is resolved or dismissed.
Types of Alerts
Types of Alerts
Looking for more information on Alerts? We've got you covered! Click the links below to learn more about the different types of Alerts in Spectora.
If you have any questions or feedback, write into our chat bubble or email support@spectora.com!
