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Managing Your Team
Jess Flake avatar
Written by Jess Flake
Updated over a week ago

As a company admin, there are some settings that you have access to that will help you manage your team. On the flip side, some settings can only be accessed by the individual inspector inside their account. In this article, we'll show you how to manage your company's team settings.


Navigating the Team Page

The "Team" page of Spectora allows you to manage settings for your company. In this section, we'll show you how to navigate to the Team page and the various settings you'll see.

๐Ÿ’ก Quick tip: Click on the video above to expand it in another window.

  1. Click your name in the top right corner to open a dropdown menu

  2. Click "Team"

  3. You can view each inspector's name, email, and phone number

  4. You can view, enable, and disable permissions for each inspector

  5. You can also view, enable, and disable permissions for support staff

  6. To view/edit their profile, click the inspector's or support staff's name

  7. You can view/edit the inspector's info on their profile page

  8. Support staff also have basic profile pages where you can edit their name, phone number, and profile picture


What Company Admins Can Change

As a company admin, there are several things you can change for your team. Let's review what you as a company admin can change for your inspectors or support staff.

  • Inspector name

  • Inspector phone number

  • Inspector home address

  • Inspector profile picture and signature file

  • Inspector credentials/license number

  • Availability for inspectors

  • Support staff name

  • Support staff phone number

  • Support staff profile picture

  • Permissions for inspectors

  • Permissions for support staff

Looking for more information on the settings above? Check out these articles!


What Company Admins Cannot Change

While being a company admin gives you access to many settings, a few can only be changed within an account by the inspector or support staff themselves.

  • Emails for inspectors

  • Emails for support staff

  • Passwords for inspectors

  • Passwords for support staff


Frequently Asked Questions

  • Why can't I change my inspector's/support staff member's email address?

    • Each account created for an inspector or support staff is their individual account. While they are under your company/team, the individual account still belongs to them. Because of this, personal login information like email and password can only be changed by the inspector/support staff within their account.


If you have any questions or feedback, write into our chat bubble or email support@spectora.com!

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