When you refund a transaction, we will no longer return the original processing fee for that transaction. This is because the refund fee is assessed by banks and payment networks (like Visa and Mastercard) for handling payments. These networks have specific rules for fees on refunded payments, and often, banks and card networks keep the entire initial cost of a refunded transaction. In some regions, and for certain types of payments, there may be additional fees for refunded payments.

There are also specific fees for Lost Disputes and Failed ACH payments.

For refunds, lost disputes, or failed ACH payments Spectora will debit your Stripe account for the appropriate fee after the transaction.