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Viewing the Inspection Change Log
Viewing the Inspection Change Log

How company admins can see changes to inspections and who made them

Jess Flake avatar
Written by Jess Flake
Updated over a week ago

You may be wondering - "how can I see a list or report of events that took place on an inspection?"

Keeping track of what changes have been made to inspections has never been easier! Company admins can view the "change log" on each inspection which shows changes made like fees added or removed, contact changes, or inspection cancelations.

πŸ”΄ Note: πŸ”΄

This option only shows for support staff and inspectors with admin permissions. Anyone else on the team will not have access.



How to View the Change Log

Follow along with the steps below to see how to view the inspection Change Log.

πŸ’‘ Quick tip: Click on the video above to expand it in another window.

  1. Click on the inspection to open the Inspection Details page

  2. Click "More" in the top right corner

  3. Click "View Change Log" in the dropdown menu

  4. The change log will open in a new tab on your browser

  5. The log will show when a change was made in the first column

  6. The second column will show who made the change

  7. The third column will show what changes were made to the inspection


What is Shown on the Change Log

There are several key pieces of information that will show on the Change Log for each inspection:

  • Inspection Creation/Scheduling

    • The original scheduling information for the inspection

      • This includes the scheduled date and time for the inspection, confirmation date & time, who scheduled the inspection
        ​


        ​

  • Fee Changes

    • Any added/removed services, add-ons, and manual fees
      ​


      ​

  • Contact Changes

    • Any changes made to the client's, client's agent's, or listing agent's contact information
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      ​

  • Notifications Enabled & Disabled

    • Any time the "disable notifications" setting is turned on or off
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      ​

  • Inspection Cancellations

    • Any time the inspection is canceled
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      ​

  • Reports Created & Removed

    • Any new reports created and added to the inspection, and any reports that are removed
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      ​

  • Agreements Created & Removed

    • Any new agreements created and added to the inspection, and any agreements that are removed
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      ​

  • Inspectors Added & Removed

    • Any inspector being added/assigned to the inspection, any inspector being removed/unassigned from the inspection
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      ​

  • Inspection Payment

    • Payment made by client or manual payment entered by inspector
      ​

  • Changes Made via Google Calendar

    • If an inspection is rescheduled via Google Calendar, this will show on the change log along with who made the change
      ​


What is Not Shown in the Change Log

There are a few pieces of information that are not recorded in the change log.

  • Inspection Deletions

    • If an inspection is deleted rather than canceled, the deletion will not show in the log
      ​

  • Changes/Edits Made to the Report

    • The change log does not show edits made to the report itself such as comments filled out, comments deleted, photos added or removed, or text changed in comments
      ​

  • Changes to Events

    • Changes made to any event connected to the inspection or any event on the dashboard calendar do not show in the change log
      ​


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