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Update Your Billing Info in Spectora
Update Your Billing Info in Spectora

How to see and update your credit cards kept on file. Keywords: payment, billing, card, file, bill, charge

Megan Lefebvre avatar
Written by Megan Lefebvre
Updated over a week ago

Managing Your Payment Method

This article provides step-by-step instructions for managing your payment method on file. You can add a new card and remove an old card at any time.

  1. Click on your profile picture in the top right

  2. Click "Billing" in the dropdown menu

  3. Click "Payment Methods"

  4. Click "Remove" to delete any old card(s) you no longer wish to use

  5. Click "Add New Card" to add a new payment method

πŸ’‘Quick tip: Click on the video above to expand it in another window.

It's important to keep your payment method on file current so your subscription does not risk cancellation. If your card is lost, stolen, or expired, you'll want to add your new card as soon as possible. If your card on file/payment fails, the system will automatically recharge the card during your 5-day grace period before canceling.

Note: Adding a new credit card or updating your card on file will not automatically assign the new card to your subscriptions or Advanced billing- this will have to be manually updated! Here's how you can update your subscriptions or Advanced billing.

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