When a client or agent needs to reschedule, you can easily change the date/time of an inspection. No need to create a whole new inspection!
How to Reschedule an Inspection
Learn how to reschedule a canceled inspection in Spectora with ease. Follow these steps to effortlessly update the date and time of an inspection.
 💡 Quick tip: Click on the video above to expand it in another window. |
Click on the inspection from your dashboard
Click the existing date and time
Select your new appointment date
Select your new appointment time
Click "Reschedule"
When you reschedule the inspection, this will automatically schedule all reminders and follow-ups as per your Automations (or Actions) settings. It will also send out your reschedule confirmation notifications.
If you don't want your client or agents to receive any rescheduling emails, you can disable notifications prior to rescheduling.
Click on the inspection to open the Inspection Details page
Click "Disable All Notifications" in the Internal box
You will then see a banner at the top stating the notifications are disabled
How to Reschedule a Canceled Inspection
This section will show you step-by-step how to reschedule a canceled inspection.
 💡 Quick tip: Click on the video above to expand it in another window. |
Click on your profile picture in the top right
Click on "Inspections" in the dropdown menu
Click on the canceled inspection
Click "Reschedule"
Select your new appointment date
Select your new appointment time
Click "Reschedule Inspection"
If an inspection is canceled, it can be rescheduled at any time. If an inspection is deleted, it cannot be rescheduled. To recover a deleted inspection, check out this article for instructions!
❇️ To set up your Rescheduling emails or customize them, check out this article here!
If you have any questions or feedback, write into our chat bubble or email support@spectora.com!
