Address changes might be needed for various reasons after scheduling your inspection, and keeping it accurate is crucial for both your business and your clients. This article will guide you through the step-by-step process of changing an inspection’s address, ensuring your reports reflect the correct location every time.
💡 Quick tip: Click on the video above to expand it in another window.
Click on the inspection to access the Inspection Details page
Click on the address underneath the date and time in the upper left
A window will pop up where you can change any parts of the address, as well as adjust details about the property including: - Year Built - Square Feet - Lot Size - Foundation - Bedrooms - Bathrooms - Parking - Latitude - Longitude
Click "Save"
Note: For special forms (e.g., Florida 4-Point, Wind Mitigation), you may need to create a copy of the report for the updated address to display.
After saving, you may be prompted to recalculate any pricing modifiers for the service(s) on the inspection and/or update the agreements with the new information. You can press the Dismiss button in the upper right corner of the orange banner if you do not want to take these actions. Additionally, if the updated address does not reflect in your report, use the "Force Payload Rebuild" option in the report editor to ensure the changes are applied.
Frequently Asked Questions
I changed the address on my inspection but it didn't change on my report. If your report is a special form like the Florida 4-Point, Wind Mitigation, TREC REI 7-6, NPMA-33, etc.; you may need to create a copy of the report to see the updated address. If it is not a special form, please reach out to Spectora support.
Why doesn’t the updated address reflect in my report? Ensure you’ve used the "Force Payload Rebuild" option after updating the address. For Wind Mitigation forms, manually update the address comment in the web editor under General Information > Information.
What should I do if saving the updated address fails due to latitude/longitude errors? Clear the latitude and longitude fields on the Inspection Details page and save the address again.
How can I correct the inspector or business address on reports? Update the inspector address in the Team section under your profile, and the business address under Settings > Profile > Public Business Address.
How do I move a report to the correct address? Use the Copy feature: open the inspection, click the three dots next to the report name, select "Copy," and choose the destination inspection.
If you have any questions or feedback, write into our chat bubble or email support@spectora.com!
