As a company admin, there are some settings that you have access to that will help you manage your team. On the flip side, some settings can only be accessed by the individual inspector inside their account. In this article, we'll show you how to manage your company's team settings.
Navigating the Team Page
The "Team" page of Spectora allows you to manage settings for your company. In this section, we'll show you how to navigate to the Team page and the various settings you'll see.
 💡 Quick tip: Click on the video above to expand it in another window. |
Click your name in the top right corner to open a dropdown menu
Click "Team"
You can view each inspector's name, email, and phone number
You can view, enable, and disable permissions for each inspector
You can also view, enable, and disable permissions for support staff
To view/edit their profile, click the inspector's or support staff's name
You can view/edit the inspector's info on their profile page
Support staff also have basic profile pages where you can edit their name, phone number, and profile picture
What Company Admins Can Change
As a company admin, there are several things you can change for your team. Let's review what you as a company admin can change for your inspectors or support staff.
Inspector name
Inspector phone number
Inspector home address
Inspector profile picture and signature file
Inspector credentials/license number
Availability for inspectors
Support staff name
Support staff phone number
Support staff profile picture
Permissions for inspectors
Permissions for support staff
Looking for more information on the settings above? Check out these articles!
Spectora Academy: Module 3 (User Settings, Profile, etc. )
What Company Admins Cannot Change
While being a company admin gives you access to many settings, a few can only be changed within an account by the inspector or support staff themselves.
Emails for inspectors
Emails for support staff
Passwords for inspectors
Passwords for support staff
Frequently Asked Questions
Why can't I change my inspector's/support staff member's email address?
Each account created for an inspector or support staff is their individual account. While they are under your company/team, the individual account still belongs to them. Because of this, personal login information like email and password can only be changed by the inspector/support staff within their account.
If you have any questions or feedback, write into our chat bubble or email support@spectora.com!
