Are you ready to dive into Version 10 but have inspections scheduled? You can easily convert those existing inspections over. Keep reading to see how!
If you're seeing a message in your V10 app stating "Incompatible Inspection," this means you're trying to access an inspection that was built for the older V9 (Legacy) app.
This is because our two apps - Version 9 (Legacy) and Version 10 (V10) - are not cross-compatible, which means reports built for one app are not accessible in the other. Since V9 inspections are not compatible with the V10 app, in order to access that inspection in the V10 app, you'll need to convert it via the web.
Exciting news, when you convert an inspection to V10 you no longer have to delete the reports, and data on your V9 reports will be carried over to the new V10 reports!
How to Convert an Inspection to Version 10:
 💡 Quick tip: Click on the video above to expand it in another window. |
Click on the inspection from your dashboard
Click the "More" drop-down menu
Click "Convert to V10" in the drop-down menu
Click "Convert Inspection"
Your reports will convert to V10, and data will be carried over
Frequently Asked Questions
I made a copy of an old report, and it's not showing up in my app. What's going on?
If the original report was done with the V9 (Legacy) app, and the copy is set for V10, you won't be able to access it. Because the two apps are not cross-compatible, you can't have a Version 9 report copied over to a V10 inspection.
Why isn't my reinspection report showing up on the Version 10 app?
You'll want to double-check that the original report was done in V10 as well. If the original report was done with V9, you won't be able to create and access the reinspection report in V10. Reinspection reports need to use the same app as the original report.
I have a reinspection that I need to perform. I think the original report is on V10, but I want to switch back to V9. Can I switch this reinspection over to V9?
Unfortunately, you will have to complete the reinspection using the version that the original report was created with.
Once you've completed this reinspection though, you can follow the steps in this article to convert your scheduled inspections back to V9.
If you have any questions or feedback, write into our chat bubble or email support@spectora.com!
