Spectora Reviews are a great way to receive customer feedback and grow your business. 🪴 The new client portal makes collecting reviews effortless.
⌛Time Saving Tip: On the new client portal, clients or agents can edit their reviews, you no longer have to reach out to Spectora to have a review fixed!
With the new client portal, you have two options to solicit reviews from clients.
Option 1: Your client will see "Leave a Review" as a task
Customers DO NOT need to leave a review to view their report, and they can hit Decline to remove the task from the list.
Option 2: Your client will see "Review Us" on the side panel
Enabling Reviews on the New Client Portal
Under Settings > Business Tools > Reviews Options you will see the following menu.
For Option 1 check "Display 'Leave a Review' as a task in the Client Portal"
For Option 2 uncheck "Display 'Leave a Review' as a task in the Client Portal"
At this time, Spectora does not integrate with Google Reviews. You can add a link for your Google Review page to your emails if you'd prefer to use Google.
Please let us know if you have any questions by writing into the chat bubble!
