We understand that sometimes mistakes happen, and your client or agent may have accidentally left an incorrect review or may now want to change their review. Not to worry, we have made it easy for them to update it themselves through their client portal! All they need to do is use the client portal link they already have and follow the simple steps below.
🌟Note: only clients and agents can make these changes to their reviews. 🌟
 💡 Quick tip: Click on the video above to expand it in another window. |
On the Client Portal Dashboard, click "Leave a Review"
Select the correct number of stars for the rating
Click "Leave Feedback"
Important to Note
Spectora Reviews may only be retracted upon request from the individual who submitted the review. In order to confirm this, a screenshot of a text or email message or a forwarded communication from that individual matching their designated email address or phone number is necessary.
Nevertheless, there are a few exceptions in which a review may be eliminated. If you have a particular circumstance in mind, kindly provide additional information by reaching out to the Support Team so that we may offer further assistance.
If you have any questions or feedback, write into our chat bubble or email support@spectora.com!
