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Changing Order ID/Order Numbers
Changing Order ID/Order Numbers

Order #s, inspection number, inspection ID editing

Support Team avatar
Written by Support Team
Updated over a week ago

There are a few reasons you might need to change an order ID number: adopting a new numbering system, fixing a numerical gap between inspections, or addressing other specific needs. Whatever the case, you can edit the order ID either during scheduling or afterward.


In this article, we'll show you how to change/edit the order ID number on your inspections.


How to Change the Order ID Number During Scheduling

While scheduling a new inspection, you can easily edit the order ID number. Follow the steps below to see how.

πŸ’‘ Quick tip: Click on the video above to expand it in another window.

  1. Click "+ New Inspection"

  2. Schedule your inspection as usual

  3. Edit the Order ID number in the Miscellaneous section

  4. Click "Save Inspection"

  5. The new Order ID will show with a -1 in the Internal box

❇️ Note: The system will then automatically +1 next time you schedule and pick up from the new number.


How to Change the Order ID Number on an Existing Inspection

In this section, we'll show you how to change the order ID number after an inspection has been scheduled.

πŸ’‘ Quick tip: Click on the video above to expand it in another window.

  1. Click on the inspection to open the Inspection Details page

  2. Edit the Order ID number in the Internal box

  3. Click outside of the Internal box to save

    1. You'll see a green "Saved!" flag when done


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