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How to Resend Team Member Confirmation or Password Reset Link
How to Resend Team Member Confirmation or Password Reset Link

Keywords: confirmation, confirm email, confirm account, reset password, confirmation link, conform

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Written by Support Team
Updated over a week ago

New inspectors and support staff should get an email with a link to confirm their account. If your new inspector or support staff member didn't receive their confirmation email, you can easily resend it to them! Additionally, if they've forgotten their password, you can send them a link to create a new one. In this article, we'll show you how to resend the confirmation email and send a password reset email.


How to Resend the Confirmation Email to Your Team Member

You can quickly resend the original confirmation email to your new inspector or support staff team member right from the Spectora.com login page. This will send a link to the team member so they can confirm their account and create a password.

πŸ’‘ Quick tip: Click on the video above to expand it in another window.

  1. On the Spectora.com login page, click "Didn't receive your confirmation link?"

  2. Enter the email address of the team member

  3. Click "Resend Confirmation Email"

This will re-send the link to confirm the account!
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How to Send a Reset Password Link to Your Team Member

If your new inspector or support staff member is having trouble logging in or can't remember their password, you can easily help them out by sending a password reset link from the Spectora.com login page. This will send them a one-time link to create a new password for their account.

πŸ’‘ Quick tip: Click on the video above to expand it in another window.

  1. On the Spectora.com login page, click "Forgot Password"

  2. Enter the email address of the team member

  3. Click "Send Reset Instructions"

This will send a link to their inbox to create a new password.


Frequently Asked Questions

  • It says my inspector's/team member's account has already been confirmed. What do I do?

    • If their account/email has already been confirmed, simply send them a password reset link.
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  • Can I just change the password for my team member?

    • No. The account belongs to that specific team member, so only they can create a new password for themself.


If you have any questions or feedback, write into our chat bubble or email support@spectora.com!

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