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Updating Subscription Billing
Updating Subscription Billing

How to change the payment method for your subscriptions Keywords: billing, subscription, sub, charge, payment, card on file

Support Team avatar
Written by Support Team
Updated over a week ago

Updating Your Subscription Billing

This article provides step-by-step instructions for adding and updating the payment method associated with your subscription.

  1. Click on your profile picture in the top right

  2. Click "Billing" in the dropdown menu

  3. Click "Subscriptions"

  4. Click the ✏️ icon next to the existing card number

  5. Click "New Card" to add a new card on file

  6. Enter your new card info and click "Submit"

  7. To assign a new card, click the ✏️ icon next to the old card number

  8. Select the new card in the menu, then click "Submit"

💡Quick tip: Click on the video above to expand it in another window.

It's important to keep your payment method on file current so your subscription does not risk cancellation. If your card is lost, stolen, or expired, you'll want to add your new card as soon as possible. If your card on file/payment fails, the system will automatically recharge the card during your 5-day grace period before canceling.

Note: If you have multiple subscriptions, be sure to update the card for each subscription!

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