In today's digital world, our online accounts play a significant role in how we connect and share information. We rely on these accounts for social media, email, and other services that are important to us. Unfortunately, there are times when accounts are deactivated, which can be confusing and upsetting. Let's take a closer look at why accounts may get deactivated and consider some ways to address the issue.
Why You're Seeing a Deactivated Account Message
Seeing a deactivated account message can be scary when you're trying to log in! Be sure to check the following points in regard to your account.
Double-check the email you're using to log in
If you previously signed up for Spectora and canceled your account, or previously worked for another inspection company, you may have two different accounts. Check to make sure you're using the correct email to log into your active Spectora account.
Verify your subscription
If you previously used Spectora and left, your subscription was most likely canceled. Double-check that you have an active subscription associated with your account.
Without an active subscription, you won't be able to schedule new inspection appointments, fill out reports, or take payments.
Reach out to your company admin
If you work with an inspection company, you may need to reach out to your company admin or owner in regard to your account status.
Note: If you are a company admin and need to reactivate an inspector, click here to see how.
If you have any questions or feedback, write into our chat bubble or email support@spectora.com!
