If you need to make a refund for the bank transfer, you'll have to wait until the payment has been fully processed.
Please note: Payouts for bank transfer can take up to 2 business days, but the the payment will be fully processed within 4 days.
To be notified when your bank transfer has been fully processed and is ready for the refund process, just head to the Inspection Details page of the Inspection, scroll down to the Internal Box, and select the “Send me a reminder” checkbox.
***Please note, this checkbox will only appear once the client has submitted payment via Bank Transfer.
Once the payment has been fully processed, follow these steps to complete the refund process:
Go to the inspection details page > Fees & Payment box and tap the "..." button
2. Select Edit Fees and Payments
3. Select Refund:
4. Adjust refund amount for an either partial or full refund:
Now you are all set and ready to rock and roll! 🎸🤩
If you have any questions or feedback, write into our chat bubble or email support@spectora.com !
