Spectora’s Centralized Business Reports are a powerful tool to help you efficiently manage and analyze key aspects of your inspection business. Whether you’re looking to quickly search for clients or inspections that may have outstanding balances on services, track revenue and payment history, or monitor inspector performance, this feature provides valuable insights all in one place.
From viewing client and agent metrics to analyzing inspection volume and average inspection times, Spectora’s reports offer the flexibility to customize data and generate tailored reports for your specific needs. Additionally, you can track expenses and tax-related information to ensure smooth financial management.
By consolidating all your important data into one accessible location, these reports empower you to make smarter decisions, enhance efficiency, and ultimately, grow your business. Start leveraging the power of Centralized Business Reports today and take your business management to the next level.
In this article, we’ll explore how to use these reports to optimize your business operations and stay ahead of your financials.
Check out the video below for a visual walkthrough!
🔴 Note: Users without financial data access will still not have access to these and will not see the Reporting option noted below.
Why Centralized Business Reports?
Why Centralized Business Reports?
Centralized Business Reports bring all your crucial business data into one accessible location. Whether you’re tracking revenue, monitoring inspector performance, or analyzing market trends, these reports offer a clear and detailed view of your business metrics. By having this data at your fingertips, you can make data-driven decisions that drive growth and improve efficiency.
Features and Benefits:
Comprehensive Data Overview:
Access a wide range of business metrics, including revenue, inspection counts, and average fees.
Track performance over time to identify trends and areas for improvement.
Inspector Performance Tracking:
Monitor individual inspector performance with detailed reports.
Identify top performers and those who may need additional training or support.
Revenue and Financial Insights:
Get a clear view of your financial health with revenue reports.
Analyze income sources and expenses to optimize profitability.
Customizable Reports:
Tailor reports to suit your specific business needs.
Focus on the metrics that matter most to you and your business goals.
Easy Access and Sharing:
Access reports from any device, ensuring you have the information you need, wherever you are.
Share reports with your team to keep everyone informed and aligned.
Business Reports in the Base Software
Business Reports in the Base Software
With the base software, you have three business reports available through the new "Reporting" option:
Agent Reports
This is the Duplicate Agent report that will show you any agents that have duplicate contacts.
Revenue Reports
This is the Payments Report that shows all payments received for inspections over a specific time frame.
Inspection Reports
This is the Unpaid/Unpublished Inspections Report that will show a full list of any inspections that have not been paid for, inspections that do not have agreements signed, or both.
This report is great to use if you're looking specifically for clients or inspections with outstanding balances.
You will still be able to access these reports by going through the Data Exports page but will be redirected to the new location when you open them.
Business Reports with Spectora Advanced
Business Reports with Spectora Advanced
With Spectora Advanced enabled you'll have access to multiple new reports!
Same new placement of Payments Report and Unpaid/Unpublished Inspections Report and access to Reporting as noted above
You will still be able to access these reports by going through the Data Exports page but will be redirected to the new location when you open them
Agent Reports, Pay Reports, and Equipment Reports
Agent Reports, Pay Reports, and Equipment Reports
These now show up here under the centralized Reporting page in their respective sections for easy access
Team Reports
Team Reports
The new Team Reports section currently has just one report labeled Close Rate for reporting around your schedulers (including the Online Scheduler)
This new report is particularly helpful if you have schedulers that have compensation or performance evaluations based on confirming inspections.
To use this report to its fullest capabilities make sure you set the Default Confirmed setting to "Off".
In this report you can quickly see the "close rate", "lost rate" and "paid rate" for each of your schedulers plus the Online Scheduler.
We also included the associated total numbers (to date vs through the end of the report date) for Total Confirmed, Not Confirmed and Paid for quick visibility.
Revenue Reports
Revenue Reports
New Revenue Reports section (where Payments Report also now lives) with 5 new Gross Revenue Reports: By Month, By Quarter, By Year, By Inspector and By Service
By Month, Quarter, Year
By Month, Quarter, Year
The Month, Quarter, and Year reports allow you to quickly assess your company's revenue performance by comparing at the associated time frame with the same time frame in the prior year as well as the preceding 3+ same time frames.
For quick visualization of performance, the first column has a color indicator that currently follows these rules:
Green if revenue in this time frame is increased more than 2% over the same time frame last year
Yellow if revenue in this time frame is between +2% and -2% over the same time frame last year
Red if revenue in this time frame is decreased more than 2% over the same time frame last year
We also include columns for the average number of services your inspections/orders have associated to them for the time frame split up between standalone services and add-on services.
By Inspector
By Inspector
The By Inspector report is pretty self-explanatory and allows you to see your revenue for a given time frame split up by inspector.
For inspections that have multiple inspectors the revenue is split evenly between those associated to the inspection/order. This is not to be used for payroll. Please continue to leverage the Pay report for this.
By Service
By Service
The By Service report shows your revenue in a given time frame split up by the services you offer.
The standalone services will be listed on their own and the revenue shown in the report is only for that specific service even if add-on services were also in the order under that standalone.
Each of the add-on services will show underneath the standalone service they are associated with and have subtext noting the standalone service.
The allocation of revenue to services is according to the percentage of the total order fee that the services make up.
There will also be a row at the bottom for "Manual Fees" for the scenarios where revenue is entered into orders manually.
Frequently Asked Questions
How do I do a quick search for any clients that may have an outstanding balance on inspection services?
To quickly search for clients with outstanding balances on inspection services, you can utilize the "Reporting" feature in Spectora. Once there, select the "Inspection Reports" tab. To narrow down the list to only those clients with unpaid balances, change the status filter to "Unpaid Only". This will allow you to view all outstanding payments.
Where is "Reporting" located on my dashboard?
Click your name in the top right corner to open a dropdown menu. You'll see Reporting listed in that menu.
If you have any questions or feedback, write into our chat bubble or email support@spectora.com!
