Fixle is our client and agent-facing platform with a mission to better support what happens after the inspection without changing the role you play in the transaction.
Once your inspection report is delivered, clients often have a lot of questions about insurance deadlines, appliance details, repair priorities, and what to do next. Right now, a lot of that friction lands on agents, and that directly affects the referral relationships your business depends on.
Fixle brings structure to that post-inspection window. It gives buyers organized access to optional resources inside the same client portal where they already receive your report, so they feel supported without coming back to you for things outside your scope.
Overview Video
Check out the video below:
The Client Experience: Video
Check out this video on how the experience will look for your clients:
What Changes on April 7, 2026
Starting April 7, 2026, two updates go live for U.S. Spectora customers.
Fixle Protection Products: Clients will see optional Protection Products inside the client portal. These include homeowners insurance, home warranty coverage, and home security solutions. Clients must explicitly opt in before any partner contact occurs. No client is contacted automatically, and no contact information is shared without consent.
Spectora Rewards: When clients engage with eligible Protection Products, inspectors begin earning Spectora Rewards points automatically.¹ You do not need to enroll now or change your workflow. The full rewards portal, where you can view, track, and redeem points, launches later in 2026. Spectora Rewards is an optional program.
What is not changing:
Your inspection report
Your core workflow
How you communicate with your agents and clients
Client access to the home inspection report
What's In It for You?
When your clients choose to engage with Fixle Protection Products, you earn Spectora Rewards points automatically.
Points accumulate beginning April 7, 2026 and will be redeemable toward Spectora products and services when the full Spectora Rewards portal launches later in 2026. All eligible engagement earns 2x points through June 30, 2026.¹
Participation in Spectora Rewards is optional. But the tracking starts at launch whether or not you've opted in, so any qualifying activity from April 7 forward will count when the program goes live.
Beyond rewards, Fixle is designed to reinforce your value in the transaction. The Spectora Industry Report found that 80% of agents would be more likely to refer inspectors who offer insurance connections.² By giving clients structured, opt-in resources, Fixle helps you deliver valuable experiences to agents and clients in areas where they need it, without adding work to your day
The Protection Products
Fixle launches with three Protection Products available to clients inside the client portal:
Homeowners Insurance: connects buyers with vetted insurance providers to help them find the right coverage before closing, or update existing coverage. While homeowners insurance is most common, other insurance options are available.
Home Warranty Coverage: offers buyers a plan covering repair and replacement of major systems and appliances during the first years of ownership.
Home Security: presents monitored protection and smart home options to buyers who want to explore security solutions for their new home.
Your Clients and Their Data
Fixle operates under the Spectora Partner Promise: a set of non-negotiable standards that governs how client information is handled across all our partner relationships.
The short version: client data is only shared with a partner when the client explicitly requests it. There is no automatic outreach, no selling of data, and no sharing without consent from the client.
When a client opts in to a Protection Product, their information is shared with one vetted partner for that service category, not distributed to multiple providers. Partners are held to these standards and are subject to routine review. If a partner fails to meet these standards, Fixle has the right to remove them.
What is shared with partners:
Only the contact information a client explicitly provides when opting in.
Frequently Asked Questions
Does anything change about how I deliver reports?
No. Your inspection report and delivery process remain exactly the same.
Do my clients have to opt in to Fixle to see their report?
No. Opting in is never required to access the inspection report or any part of the client portal. Clients can ignore all Protection Product prompts and their experience is unaffected.
Can I turn any of this off?
Protection Products by Fixle will be auto-enabled for U.S. customers and inspectors are not able to toggle them off directly. Participation in Spectora Rewards is optional, you choose whether to opt in when the full program launches later this year.
Is this available outside the U.S.?
Protection Products and Spectora Rewards are available to U.S. customers only at launch.
Who do I contact if I have a problem?
For questions about your Spectora account or this launch, contact Spectora support. For client questions or complaints specifically related to their Fixle experience, direct them to support@fixle.com. Inspectors do not need to manage Fixle-related client issues.
Does client opt in affect my Spectora Rewards earnings? Eligible engagement with Protection Products is tracked and contributes to Spectora Rewards points. No action is required on your part. Points accumulate automatically beginning April 7, 2026, and will be redeemable when the full Spectora Rewards portal launches later this year.¹
¹ Offer valid on eligible Fixle Protection Product engagements from April 7, 2026 through June 30, 2026. Points will accumulate automatically during this period and will be available once the Spectora Rewards program launches. Spectora reserves the right to modify or discontinue promotional offers at any time.
² Spectora 2026 Agent Survey. Survey conducted among U.S. real estate agents regarding post-inspection transaction needs.
