Spectora

Here's how you can take advantage of Spectora's deferred payments feature!

How to Setup & Use Deferred Payments

Troubleshooting tools on the Next Gen report editor that can be useful!

Next Gen Web Editor Troubleshooting Tools

How to Sign an Agreement, Pay Fees, View Report, and Create a PDF

FAQ For Clients/Agents

Have inspections that you already scheduled that you want to convert to Next Gen? Learn how to do this!

Converting Scheduled Inspections to Next Gen

Quickly send debug information to our developers in Next Gen

Sending Debug Information in the Next Gen App

Here's how you can toggle back and forth between your multiple roles under one company.

How to Change Roles

Accidentally create a new agent contact? Here's how you can easily merge those contacts to keep your agent contacts tidy.

Merging Agent Contacts

Support Team

Mallory Lydon

Michael Wagstaff

High Level Tips & Tricks

How to Capture Client/Agents's Current Address during Scheduling

Want to remove an Alert about a dispute or an inspector who can't perform a service? Look no further!

How to Clear Alerts

Spectora offers several tools to help you run a growing franchise or multi-location company. Here's how to get started!

Setting Up Franchising & Multi-Location Companies

Received notification of a payment dispute? Here's how to handle it.

How to Handle a Dispute

Put Cancelled inspection back on calendar

How to Un-Cancel/ Reschedule a Cancelled Inspection

Turning off Agents from being Shown in Portal and on Reports

Management Tools

Easily search for comments in the app or on the web

Using Global Search on Reports

Remove access or unpublish a report after publishing

How to Un-Publish a Report

Hold an inspection time or postpone an inspection without blocking your calendar

How to set up an unconfirmed inspection

Don't panic! We've got you covered on what to do when you begin editing a report in the wrong address

Transfer a Report Completed in the Wrong Inspection Address

Replace the buttons for Inspection Details with custom text or images

How to customize the links to reports and the Inspection Details page

Not sure what smart layout does or how it affects your PDF display? Read more below!

What is Smart Layout?

Easily use PDF Fillers to edit and fill in information on state-specific PDFs and special forms and attach them to your inspections

PDF Filler for editing State-Specific PDFs & Special Forms

Jazmin Fulton

Katie Walls

Reports

Use our Recommended Contractors feature to create a list of trusted contractors within your report

How to Recommend Local Contractors

Alpha testers get a first look at upcoming features and releases!

How to be an app tester

Partnering with Local Contractors

Jess Flake

New Features

Blog

Resources

Videos

Find answers and get help from Intercom Support and Community Experts

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Track the progress of all tickets related to your company

Tickets portal

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