Customize your scheduling process with optional or required fields, whether for your office staff or online scheduler. Optional fields offer flexibility for additional details, while required fields ensure essential information is provided upfront, streamlining the scheduling process.
Follow along with this article to see how you can create your own custom scheduling fields.
New for Custom Scheduling Fields - Assign to order form section
New for Custom Scheduling Fields - Assign to order form section
If your company uses the New Order Form Admins can now choose which section of the form each custom scheduling field appears in. By default, fields are assigned to appear under Order Settings.
There are two ways to assign a section:
From the field editor — open the edit modal for any custom scheduling field and select the order form section it should appear in from the Section dropdown.
Drag and drop — from the Manage Custom Scheduling Fields page, enter edit mode and drag fields between sections to reassign them.
Custom fields render at the bottom of their assigned section, after that section's built-in fields.
Fields where the assigned section isn't edited remain in Order Settings — existing fields are unaffected unless you reassign them.
Section placement applies to the New Order Form only. The Legacy New Inspection Form is not affected, though the configuration is still visible if your company hasn't switched yet.
Configuration requires Admin permission.
How to Create a Custom Scheduling Field
How to Create a Custom Scheduling Field
Under your Scheduling Tools, you'll have the option to create your own custom fields. In this section, we'll show you how!
Click "Settings"
Click "Scheduling Options"
Click "Manage Custom Fields"
Click "Add Custom Field"
Enter the name of your custom field
Select your custom field type
To make this a required field during scheduling, click "Required answer for Online Scheduler" to check the box
To have this field displayed in the mobile app for inspectors, click "Display on Spectora app" to check the box
To have this field displayed in the Online Scheduler or Get a Quote widget, click "Show in Online Scheduler or Get a Quote" to check the box
Click "Save"
Your new custom scheduling field will now show in your CSF list
What Each Custom Field Response Means
What Each Custom Field Response Means
You'll be able to give your Custom Field a name and select the response format. Let's go over what each response type means.
Text - Allows the user to enter any text. This might be useful for "Lockbox Code" for example.
Number - Allows numeric input only. This might be used for "Number of Bedrooms" for example.
Checkbox - On/off. This might be used for "Is the property occupied?" or "Are utilities on?".
Calendar Icon- Gives options for N/A, Yes, or No and adds the icon of your choosing to the calendar based on the answer given. Once you create your Calendar Icon field, click Set Icon to choose.
Dropdown - Allows you to offer a fixed set of choices from which the user can pick one. This might be used for questions like "What kind of property is this?" with answers "Single Family, Multi-Family, Condo, Townhome, Commercial".
Paragraph- Allows you to enter a paragraph of texts/notes. These appear in the internal box on the Inspection Details page
Date- Pulls up a calendar to select the date of scheduling
Date and Time - Allows option to select the date and time of scheduling
Editing, Deleting & Copying Custom Field Info
Editing, Deleting & Copying Custom Field Info
Click "Settings"
Click "Scheduling Options"
Click "Manage Custom Fields"
To edit the order of your CSFs, click "Edit field order"
Click the dots to the left of the field name, then drag & drop the field into your preferred order
Click "Save order"
To edit an existing custom field, click the 3 dots on the right
Click "Edit field"
Edit the name or display features of the field
Click "Save"
To delete a custom field, click the 3 dots to the right
Then click "Delete" to delete the custom field
To copy the placeholder for a custom field, click the 3 dots to the right
Then click "Copy"
Where Do Custom Fields Show?
Where Do Custom Fields Show?
On the internal New Inspection form, your custom fields will show up in the "Miscellaneous" section:
On the internal New Order Form, your custom fields will show up in the Order Settings section by default but can be configured (see above) to show up individually in any order form section.
In the Online Scheduler, these will show up on the first tab under "Additional Info":
Frequently Asked Questions
Why can't I remove one of the custom fields from my list?
If you use a call center like ACC, there are some fields that are required by them for scheduling. Those cannot be removed.
I created a new custom field and I see the option to use the placeholder for it. What does the placeholder do?
The placeholder will automatically pull in the information for that field wherever you put the placeholder code. You can use it in your agreements, templates, emails, etc.
How do I change the field type for my custom scheduling field?
Unfortunately, it is not possible to change the field type of a custom scheduling field. Instead, you'll need to delete the existing custom field and create a new one with the preferred field type.
Why can't I change the field type for my custom scheduling field?
Each field type has specific coding that determines how it displays and functions. Changing the field type after it is created can cause significant display issues. To maintain functionality, field types cannot be changed or edited once created.
Can I add foundation types to the scheduling dropdown?
Foundation types cannot be added to the built-in scheduling dropdown in Spectora. The workaround is to create a Custom Scheduling Field using the Dropdown type, where you can define your own foundation type options (e.g., Slab, Crawl Space, Basement, Pier & Beam).
If you have any questions or feedback, write into our chat bubble or email support@spectora.com!
