Elevate your online reputation by personalizing client follow-up emails with review links. By including customized review links in your emails, you can make it simple for happy clients to leave positive feedback on Google. In this article, we'll walk you through how to seamlessly add review links to your client communication plan. We'll show you how to tweak your follow-up emails to inspire clients to share their experiences, ultimately helping you collect more Google reviews and boost your online visibility. This easy, but powerful method can make a big difference in attracting more customers to your business.
π Pro-tip: Make sure you put your review links in the post-inspection follow-up emails found in Automation > Post-Inspection: Client (and Client's Agent if you're asking Agents for reviews).
How to Find Your Google Review Link
If you already have Google My Business set up, follow the steps below:
Log into your Google Account then click "Google Apps"
Be sure you're logged into the account that you used to create your Google Business Profile
Click "Business Profile Manager"
Click the "More" arrow
Click "Ask for Reviews"
Copy the Review Link
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Adding the Link to Your Spectora Automated Follow-Up Emails
Now that you've copied your review link, you can add it to your follow-up emails by adding a hyperlink. This hyperlink can be customized with whatever text you'd like, and it will be clickable! The link will redirect your client/agent to your Google Business page where they can leave their review.
Click "Automation"
Click on an email group to expand it
Click "Edit Template" to the right of the email you want to edit
Click the link icon to create a hyperlink
Enter the URL in the top line
Enter the text you want the recipient to see in the bottom line
Click "Insert"
Your new hyperlink will appear in blue font in the email body
Click "Save Email Template"
How to Get your Yelp Leave a Review link:
Go to your Yelp account, click "Write a Review", copy the URL, and paste it into your follow-up emails!
*You also have the option to hyperlink "Write A Review" into an image or badge. Once the image is uploaded and selected, go ahead and click the "link" icon and paste the URL.Β
βοΈ We also now offer an external review option in our client portal! βοΈ
If you have any questions or feedback, write into our chat bubble or email support@spectora.com!