Setting up your availability in Spectora helps in a couple of ways:
Your online scheduler will only show your available times for clients and agents to book, so no one will request an inspection for your off hours or double-book you during another scheduled inspection.
When scheduling your own inspections internally, you will get a warning if it is outside your 'available' times (but this will not stop you from completing the booking, so be careful!)
In this article, we'll show you how to set up your availability in two different ways: Open Schedule or Time Slots. Once you've set up your availability, your changes will save automatically and reflect on your Online Scheduler
How to Set Up Availability with an Open Schedule
Open Schedule lets you say "I work from 8:00 AM to 5:00 PM" and allows for any scheduling within that block. You can even have multiple time blocks to give yourself a break, for example, "8:00 AM to 12:00 PM" and "1:00 PM to 5:00 PM." In this section, we'll show you how to set up open schedule availability.
✨ Pro-tip: Open Scheduling is more useful when your inspection lengths vary!
 💡 Quick tip: Click on the video above to expand it in another window. |
Click "Settings"
Click "Availability"
Click the toggle so it is on the left towards "Open Schedule"
Click on the inspector to open their availability tab
Click "+Block" to add a time frame to that day of the week
Set your time frame block
To set an additional time frame, click "+Block"again
Set your second time frame block
How to Set Up Availability with Time Slots
Time Slots are specific start times for inspections. This lets you say "I can start an inspection at 8:00 AM, 11:30 AM, or 3:00 PM". You can set different time slots for different days of the week too!
In this section, we'll show you how to set up your availability with time slots.
 💡 Quick tip: Click on the video above to expand it in another window. |
Click "Settings"
Click "Availability"
Click the toggle so it is on the right towards "Time Slots"
Click on the inspector to open their availability tab
Click "+Slot"
Set your first time slot
Click "+Slot" again to add another time slot
Set your second time slot
Repeat the steps until you have all of your desired time slots entered
Frequently Asked Questions
How do I not allow people to schedule on certain days?
If you do not want people to be able to book on certain days of the week, you can simply leave those days blank in the availability section!
In the example below, Inspector Jess F has no time blocks entered on her Open Schedule availability for Sundays and Tuesdays. She can be scheduled for inspections on Mondays during her time blocks, but cannot be scheduled for Sundays or Tuesdays.
When I go into Settings on my dashboard, it does not give me the option for availability. Where do I find this so I can set up my availability?
Only staff/inspectors with admin permissions will have access to Availability.
Please reach out to an admin on your team to have them update your availability or give you the necessary permission to update it yourself.
Note: Our support team cannot enable this permission for you - you will need to contact your company admins to do so.
If you have any questions or feedback, write into our chat bubble or email support@spectora.com!
