Managing Your Payment Method
This article provides step-by-step instructions for managing your payment method on file. You can add a new card and remove an old card at any time.
Click on your profile picture in the top right
Click "Billing" in the dropdown menu
Click "Payment Methods"
Click "Remove" to delete any old card(s) you no longer wish to use
Click "Add New Card" to add a new payment method
 💡Quick tip: Click on the video above to expand it in another window. |
It's important to keep your payment method on file current so your subscription does not risk cancellation. If your card is lost, stolen, or expired, you'll want to add your new card as soon as possible. If your card on file/payment fails, the system will automatically recharge the card during your 5-day grace period before canceling.
Note: Adding a new credit card or updating your card on file will not automatically assign the new card to your subscriptions or Advanced billing- this will have to be manually updated! Here's how you can update your subscriptions or Advanced billing.
If you have any questions or feedback, write into our chat bubble or email support@spectora.com!
