Keeping your payment information up-to-date is essential to ensure uninterrupted access to your Spectora subscription. Whether you’ve received a new card or want to switch to a different payment method, updating your card on file is a quick and straightforward process. In this article, we'll guide you through the steps to assign a new card to your Spectora subscription billing, so you can continue using the platform without any billing issues.
Assigning a New Card to Your Subscription
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Click on your profile picture in the top right
Click "Billing" in the dropdown menu
Click "Subscriptions"
Click the pencil icon below the card number to the right of your subscription
Select the correct card for your subscription billing
Click "Submit"
Frequently Asked Questions
My bank shut down my card due to fraudulent activity and sent me a new card. How do I add my new card to my account?
The credit card under payment methods was correct, but your system still showed my old credit card under subscriptions. Why didn't it update when I added my new card?
Adding a new credit card or updating your card on file will not automatically assign the new card to your subscriptions or Advanced billing- this will have to be manually updated.
If you have any questions or feedback, write into our chat bubble or email support@spectora.com!
