Beginning September 30th, 2021, a custom phone number is required to send custom text messages. Without a custom number inspectors using Automations can still use our default text templates.

Read more on how changes in big telecom are forcing this.

Here is what each default text template includes under Automations.

All Automations users without custom numbers will see their texts revert to these templates on September 30th 2021.

Booking Confirmation - Client

Hi {{CLIENT_FIRST_NAME}}, your home inspection at {{ADDRESS}} is scheduled for {{INSPECTION_DATE}} at {{INSPECTION_TIME}}. I look forward to being your home inspector!

Please pay for your inspection and sign the agreement here: {{INSPECTION_TEXT_LINK}}

Booking Confirmation - Client's Agent

Hi {{AGENT_NAME}}, a home inspection at {{ADDRESS}} is scheduled for your client {{CLIENT_NAME}} on {{INSPECTION_DATE}} at {{INSPECTION_TIME}}. I look forward to it!

Booking Confirmation - Listing Agent

Hi {{SELLING_AGENT_NAME}}, a home inspection at {{ADDRESS}} is scheduled on {{INSPECTION_DATE}} at {{INSPECTION_TIME}}. Please let me know if there are any special instructions for this property.

Reschedule Confirmation - Client

Hi {{CLIENT_FIRST_NAME}}, your home inspection has been rescheduled to {{INSPECTION_DATE}} at {{INSPECTION_TIME}}. Let me know if you have any questions!

Reschedule Confirmation - Client's Agent

The home inspection for your client {{CLIENT_NAME}} has been rescheduled to {{INSPECTION_DATE}} at {{INSPECTION_TIME}}. Let me know if you have any questions!

Reschedule Confirmation - Listing Agent

The home inspection for {{ADDRESS}} has been rescheduled to {{INSPECTION_DATE}} at {{INSPECTION_TIME}}. Let me know if you have any questions!

Cancellation Text - Client

The inspection at {{ADDRESS}} on {{INSPECTION_DATE}} has been canceled. Please reach out if you have any questions or

would like to reschedule!

Cancellation Text - Client's Agent

The inspection for your client {{CLIENT_NAME}} at {{ADDRESS}} on {{INSPECTION_DATE}} has been canceled. Please reach out with any questions!

Cancellation Text - Listing Agent

The inspection for your client {{CLIENT_NAME}} at {{ADDRESS}} on {{INSPECTION_DATE}} has been canceled. Please reach out with any questions!

Pre Inspection 1 - Client ( 1 Day Reminder)

Hi {{CLIENT_FIRST_NAME}}, I'll see you on {{INSPECTION_DATE} at {{INSPECTION_TIME}} for your inspection. Let me know if you have any questions.

- {{INSPECTOR_NAME}} {{INSPECTOR_PHONE}}

Pre Inspection 2 - Client ( 1 Hour Reminder)

Hi {{CLIENT_FIRST_NAME}}, I'll see you at {{INSPECTION_TIME}} today for your inspection. I look forward to it!

- {{INSPECTOR_NAME}} {{INSPECTOR_PHONE}}

Pre Inspection 1 - Client's Agent ( 1 Day Reminder)

Hi {{AGENT_FIRST_NAME}}, I'll see you {{INSPECTION_DATE}} at {{INSPECTION_TIME}} for {{CLIENT_FIRST_NAME}}'s inspection at {{ADDRESS}}. Let me know if you have any questions.

- {{INSPECTOR_NAME}} {{INSPECTOR_PHONE}}

Pre Inspection 2 - Client's Agent ( 1 Hour Reminder)

Hi {{AGENT_FIRST_NAME}}, I'll see you at {{INSPECTION_TIME}} today for {{CLIENT_FIRST_NAME}}'s inspection. I look forward to it!

- {{INSPECTOR_NAME}} {{INSPECTOR_PHONE}}

Pre Inspection 1 - Listing Agent ( 1 Day Reminder)

Hi {{SELLING_AGENT_FIRST_NAME}}, I'll be inspecting {{ADDRESS}} tomorrow at {{INSPECTION_TIME}}. Let me know if there are any special considerations for this property.

- {{INSPECTOR_NAME}} {{INSPECTOR_PHONE}}

Pre Inspection 2 - Listing Agent ( 1 Hour Reminder)

Hi {{SELLING_AGENT_FIRST_NAME}}, I'll be inspecting {{ADDRESS}} today at {{INSPECTION_TIME}}. I look forward to it!

- {{INSPECTOR_NAME}} {{INSPECTOR_PHONE}}

Publishing/Report Ready - Client

Hi {{CLIENT_FIRST_NAME}}, your report is ready:

{{INSPECTION_TEXT_LINK}}

Publishing/Report Ready - Client's Agent

Hi {{AGENT_FIRST_NAME}}, the report for {{STREET}} is ready:

{{INSPECTION_TEXT_LINK}}

Post Inspection 1 - Client (4 Hour Follow Up)

Great meeting you earlier - I'll have your inspection report to you shortly.

- {{INSPECTOR_NAME}} {{INSPECTOR_PHONE}}

Post Inspection 2 - Client (2 Day Follow Up)

Thanks for choosing me as your home inspector. Let me know if you have any follow-up questions!

- {{INSPECTOR_NAME}} {{INSPECTOR_PHONE}}

Post Inspection 1 - Client's Agent (4 Hour Follow Up)

Hi {{AGENT_FIRST_NAME}}, let me know if you have any follow-up questions about the inspection at {{ADDRESS}}.

- {{INSPECTOR_NAME}} {{INSPECTOR_PHONE}}

Post Inspection 2 - Client's Agent (2 Day Follow Up)

Great working with you on the inspection at {{ADDRESS}}. Let me know if I can be of service again in the future! - {{INSPECTOR_NAME}} {{INSPECTOR_PHONE}}

Post Inspection 1 - Listing Agent (3 Day Follow Up)

Hi {{SELLING_AGENT_FIRST_NAME}}, let me know if you have any follow-up questions about the inspection at {{ADDRESS}}.

- {{INSPECTOR_NAME}} {{INSPECTOR_PHONE}}

Post Inspection 2 - Listing Agent (7 Day Follow Up)

Hi {{SELLING_AGENT_FIRST_NAME}}, let me know if you have any follow-up questions about the inspection at {{ADDRESS}}.

- {{INSPECTOR_NAME}} {{INSPECTOR_PHONE}}

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