Great news!
You now have the option to make your Spectora account more secure. 🔐
Customers have been asking us for two-factor authentication (2FA), and now it’s available for you to enable–if you choose.
You'll also now have the option to receive your 2FA codes via SMS instead of an authenticator app.
**You'll use 2FA at every login; after a one-time setup.**
What’s 2FA?
What’s 2FA?
It's a security process that requires users to provide two different authentication factors to verify their identity. These factors typically fall into three categories:
Knowledge Factor: Something only the user knows, like a password or a PIN.
Possession Factor: Something only the user has, such as a smartphone, token, or security key.
Inherence Factor: Something unique to the user, like a fingerprint or retina scan.
To put it simply - it’s an extra layer of security for your account. Instead of just one step (entering your email and password), a second step is required to prove you own the account each time you log in.
Why is 2FA a smart option?
Why is 2FA a smart option?
If your account is hacked, data could be stolen and used fraudulently.
You’ve worked hard to build your business; 2FA can help you defend it.
How to Set Up 2FA
How to Set Up 2FA
Click "Settings"
Click "User Options"
Click "Enable Two-Factor Authentication"
Choose your preferred method:
SMS — receive a one-time code via text message
Authenticator app — download your preferred app, scan the QR code, and enter the generated code
If using an authenticator app:
Click on your preferred authenticator app to download it
Click "Continue" once downloaded
Scan the generated QR code with your authenticator app
Enter the code generated by your authenticator app
Click "Verify"
Download your backup codes
Click the box to verify that you've downloaded your backup codes
Click "Return to Settings"
For all subsequent logins on the web, you’ll be prompted to enter a 2FA code.
Authenticator apps generate fresh codes about every 30 seconds.
*Note: For EACH login, you'll need to open your authenticator app to retrieve a fresh code.
What if you can't access your 2FA method?
What if you can't access your 2FA method?
During the 2FA setup process, we'll provide you with backup codes you'll download and keep somewhere safe--ready for just this occasion.
SMS Two-Factor Authentication (2FA)
SMS Two-Factor Authentication (2FA)
Spectora now offers SMS-based Two-Factor Authentication (2FA) as an additional security option.
With SMS 2FA enabled, you will receive a one-time code via text message during login to help verify your identity.
SMS 2FA can be enabled in two places:
You can choose to enable SMS 2FA or continue using an authentication app, which is also available as an optional 2FA method.
(Screenshots would go here showing login setup and the User Settings toggle.)
What if you don't want to use 2FA anymore?
What if you don't want to use 2FA anymore?
If you no longer wish to use 2-factor authentication, you disable this setting in your Spectora account.
Click "Settings"
Click "User Options"
Click "Disable Two-Factor Authentication"
Enter the code generated by your authenticator app, your backup code, or your text message code
Click "Yes, Disable 2FA"
We hope you’ll enable this security feature and sleep a little better tonight! 😴
If you have any questions or feedback, write into our chat bubble or email support@spectora.com!
