Wondering how to get your data onto the web on V10? There are a couple of easy options available to you. In this article, we'll discuss both Automatic and Manual syncing methods. Plus, we'll provide step-by-step instructions on how to manually sync, just in case you prefer to do it that way. Let's dive right in and get your data synced up in no time!
How to Enable Automatic Syncing on V10
Automatic syncing allows the app to instantaneously transfer data to the web and retrieve any changes made to your device. To ensure smooth operation, a strong internet connection is necessary. If you happen to work offline, don't worry, the app will continue to try and sync periodically. It will even increase the time between sync attempts to save your data.
✨ This feature is especially beneficial for team inspections and those who require simultaneous updates on multiple devices.
Sign in to your account on the app.
Click the three lines in the top left.
Select "Settings."
Enable "Automatic Syncing" by clicking on the toggle option. It will turn blue to indicate it has been enabled.
 💡Quick tip: Click on the video above to expand it in another window. |
How to Enable Manual Syncing on V10
With manual syncing, you have full control over when data is transmitted to the web. Simply hit the sync button and all queued information will be sent, while also updating any changes from the web or other devices during the inspection. Rest assured that no data will be sent until you choose to do so.
🔴 Please be advised that when manually syncing, a significant amount of data and photos may require several minutes to fully synchronize.
Sign in to your account on the app.
Click the three lines in the top left.
Select "Settings."
Enable "Manual Syncing" by toggling off the "Automatic Syncing" option. It will turn gray to indicate automatic syncing has been disabled.
 💡Quick tip: Click on the video above to expand it in another window. |
How to Manually Sync a Report on V10
If you have your manual sync option turned on, you will need to manually push any updates from your app to the web. Follow the simple steps and video below on how you can easily sync your changes.
Locate your inspection on the app.
Scroll up on the "Reports" tab.
Click the cloud icon in the top right.
Click "Sync All Changes."
 💡Quick tip: Click on the video above to expand it in another window. |
Frequently Asked Questions
My information is not syncing on my app, how can I fix this?
Take a look at this article that provides troubleshooting steps for syncing your information.
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