What is Inspector Call Center?

Spectora offers an integration with Inspector Call Center, a call center that works exclusively with home inspectors. ICC has been working as the coordinators for home inspections for many years, and they believe their success depends on what home inspectors are gaining through them. They focus heavily on a 100% response rate, extraordinary customer service and an exceptional client satisfaction rate.

"We provide and execute flawless service and sales for our customers. At ICC you are part of the team, and a victory for you is always a victory for us and that is why we ensure satisfaction especially in your bottom line!"

Find more about ICC by visiting their website.

How to Integrate

1. Set up your account with Inspector Call Center on their website or by contacting

info@inspectorcallcenter.com.

2. Go through your account setup and onboarding process with ICC's team.

3. Once you have your account ready to roll and login info in hand, go to your

Spectora Settings > Company Settings > System Integrations.

4. Scroll to Call Centers > Inspector Call Center > and hit Enable.

5. You'll see a box pop up for the setup. Enter any information you'd like for ICC's representatives to see when they take calls for your company and click Enable.

6. Woohoo! We will let ICC know the integration is live. You're all set for company calls to go through their team and have more time to do what you're here to do- inspect!

💡 Tip: Make sure you have your Services & Fees setup exactly how you'd like them, they're what ICC's representatives will be going off when they schedule!

If you have any questions or feedback on this integration, or other parts of Spectora, write into our chat bubble or email support@spectora.com!

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