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How to Integrate with Simple Solutions Call Center
How to Integrate with Simple Solutions Call Center

Need help answering your phone? Let Simple Solutions take your calls and help book you more inspections.

Support Team avatar
Written by Support Team
Updated over a week ago

What is Simple Solutions Call Center?

Spectora offers integration with Simple Solutions Call Center, a call center that works exclusively with home inspectors. They answer calls 7 days a week to book your appointments, make necessary changes to your inspections, gain access to your inspections, send you messages live via SMS, and so much more.

"We pride ourselves on being knowledgeable in the home inspection industry. Our staff goes through industry-specific training during onboarding and personalized training for specific company needs. We speak to your customers with confidence about your services. "

Find more about Simple Solutions by visiting their website.

How to Integrate with Simple Solutions

First things first, you'll want to get in touch with Simple Solutions to get all required forms filled out. Go through your account setup and onboarding process with Simple Solution's team.

Once you have your account ready to roll and login info in hand, follow the steps below to set up the integration!

πŸ’‘ Quick tip: Click on the video above to expand it in another window.

  1. Click "Settings"

  2. Click "System Integrations"

  3. Click "Enable"

  4. Enter any information you'd like for SSCC's representatives to see when they take calls for your company

  5. Click "Enable"

Woohoo! We will let Simple Solutions know the integration is live. You're all set for company calls to go through their team and have more time to do what you're here to do- inspect!

🌟 Pro-Tip: Make sure you have your Services & Fees set up exactly how you'd like them; they're what Simple Solutions' representatives will be going off when they schedule!

If you have any questions or feedback, write into our chat bubble or email!

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