Are you an inspector who has been using Spectora for some time now? If so, you may have encountered the inconvenience of having to clear your app memory periodically to maintain smooth operation. This particular option was included in the Legacy settings and appears like this:
With our new Next Gen version of the app, this will no longer be a concern! We have implemented a feature that automatically clears app data after 3 days of inactivity on an inspection.
But don't worry, this doesn't mean you'll lose any unsaved changes! If any data does not make it to the web, you'll receive a notification on your phone to remind you to sync it. Take a look below to see what they would look like:
FAQ
How can I clear data on the Next Gen App?
If your device is suffering from lag or you simply need to clear out some data, you can check out some of the troubleshooting steps we offer in this article and hopefully resolve the issue. However, if the problem persists, feel free to reach out to us directly.
The app is using a lot of memory and storage on my device, how can I clear that storage without deleting the app and re-downloading it?
If you ever run into issues with storage space on your phone, no need to worry. We're happy to help you out with clearing out the memory or cache of any app. It's really simple, just head over to your phone's Settings. To make it even easier, check out these YouTube video guides on how to clear the app cache on both Android and iPhone.
How can I find a past inspection?
The inspection will still be available on your app. If you need help locating the inspection, simply refer to this guide to easily locate it.
If you have any questions or feedback, write into our chat bubble or email support@spectora.com!
