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How to Integrate with ADT Secure24

Keywords: ADT, secure24, secure 24, adt secure

Support Team avatar
Written by Support Team
Updated over a week ago

Secure24 is an authorized ADT dealer that pays inspectors $200 for each successful installation. It's a great way to offer homebuyers peace of mind while making you additional income!

Spectora users can integrate directly with ADT Secure24. There are two ways to use the integration:

  1. Automatic lead submission to Secure24. You can designate certain services to automatically send lead info to Secure24 upon publishing. This generally results in more conversions and you can always disable per-inspection before publishing.

  2. Manual lead submission from the mobile app or Inspection Details page. This allows you more control over the process, ensuring that clients who are not interested in an alarm system don't get contacted.

Both methods send the client an opt-out email in case they change their mind!
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Enabling the ADT Secure24 Integration

In this section, we'll show you how to enable the ADT Secure24 integration.

💡 Quick tip: Click on the video above to expand it in another window.

  1. Click "Settings"

  2. Click "System Integrations"

  3. Click "Enable" to the right of Secure24

  4. Click "Become a Secure 24 affiliate" to create your Secure24 account

  5. Choose if you would like to manually send leads to clients or have leads automatically sent

    1. If you are using the automatic submission, you'll be sent to the Services page to select which services should default to send to Secure24. Choose any services where clients might be interested in alarm systems.

  6. Choose if you want to send an opt-out email to submitted leads and how many hours after submission the opt-out message should be sent

    1. Be sure to include the {{SECURE_24_OPT_OUT}} shortcode somewhere in the email (or else it will be inserted for you at the end).  

    2. The email will use your usual email header/footer and settings set up in Automation.​

  7. Click "Enable Secure24"


How Automatic Leads Work

  • After enabling the Secure24 integration, you'll be directed to your Settings > Services & Fees page.

    • Here, you'll want to choose which services will auto-send inspections to Secure24 upon publishing the reports. To enable the auto-send function for a service, check the Secure24 box below Integrations.


  • When using the automatic lead submission, you'll notice a new box at the bottom of the New Inspection Form:

    • This will automatically check when you add services to the inspection that have the Secure24 setting enabled.

  • You'll also see a new box on the Inspection Details page allowing you to submit or disable Secure24 for this inspection:


How to Submit Manual Leads

  • Submitting Leads via the V10 App:

    • To submit a client's contact information to Secure24 in the mobile app, tap the wrench icon" from the Inspection Details page


    • Tap "Send lead to Secure24":



  • Submitting Leads via the Web:

    • Click on the inspection to open the Inspection Details page and click "Submit to S24" here:

      • The client will automatically receive your customized opt-out email and Secure24 will receive the client's data.  (The email will also appear in your communication logs so you know it's been sent.)

        • If the client opts out, both you and Secure24 will receive an email notification.

        • Otherwise, you'll get paid $200 from Secure24 if and when the client purchases an alarm system!


Disabling the ADT Secure24 Integration

In this section, we'll show you how to disable the ADT Secure24 integration.

💡 Quick tip: Click on the video above to expand it in another window.

  1. Click "Settings"

  2. Click "System Integrations"

  3. Click "Disable" to the right of Secure24


If you have any questions or feedback, write into our chat bubble or email support@spectora.com!

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