Skip to main content
How to Refresh Your V10 (aka NextGen) App

Keywords: refresh, refresh app, fresh, refesh, loading, reload

Jess Flake avatar
Written by Jess Flake
Updated over a week ago

Refreshing the app involves updating or reloading its content to ensure it's current and responsive. This action can be beneficial if you encounter errors, notice outdated information, or want to synchronize recent changes. By refreshing the app, you're essentially clearing the existing data and fetching the latest updates from the server, providing you with the most accurate and up-to-date experience possible.


When to Refresh Your App

  • If you're noticing a lag while inspecting

  • If you're seeing duplicate comments/items/sections

  • If your report is showing as blank in the app

  • If your inspection is not loading in the app


How to Refresh by Swiping

Swiping down on your phone screen prompts the app to update its content and show you the latest information. It's like pulling down a window shade to see what's outside, but instead, you're pulling down to see the newest stuff in the app.
​

To refresh on your phone, just swipe your finger down on the screen.


How to Refresh by Logging Out

Logging out of an app can be helpful for refreshing because it clears out any stored data or temporary files associated with your account. When you log back in, the app starts fresh, fetching the latest information from the server. This can resolve any issues or glitches you may be experiencing and ensure that you have access to the most up-to-date content and features.

πŸ’‘ Quick tip: Click on the video above to expand it in another window.

  1. Tap the 3 lines in the top left corner of your app

  2. Tap "Log Out"

  3. You'll be directed back to the login screen


If you have any questions or feedback, write into our chat bubble or email support@spectora.com!

Did this answer your question?