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Remove Payment Marked 'Paid in Full'
Remove Payment Marked 'Paid in Full'

How to undo manual payment received in Fees & Payments

Support Team avatar
Written by Support Team
Updated over 9 months ago

When accepting cash, check, or other forms of payment, you can manually mark the inspection as paid in the system. If you need to remove the manual payment though, you can easily do so in the Fees & Payments box.


Removing a Manual Payment

Removing a manual payment can easily be done in just a few steps. In this section, we'll show you how to remove a manual payment from the fees on an inspection.

💡 Quick tip: Click on the video above to expand it in another window.

  1. Click on the inspection to open the Inspection Details page

  2. Click the 3 dots in the "Fees & Payments" box

  3. Click "Edit Fees & Payments"

  4. Click "X" to remove

  5. Click "Save"


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