When accepting cash, check, or other forms of payment, you can manually mark the inspection as paid in the system. If you need to remove the manual payment though, you can easily do so in the Fees & Payments box.
Removing a Manual Payment
Removing a manual payment can easily be done in just a few steps. In this section, we'll show you how to remove a manual payment from the fees on an inspection.
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Click on the inspection to open the Inspection Details page
Click the 3 dots in the "Fees & Payments" box
Click "Edit Fees & Payments"
Click "X" to remove
Click "Save"
Frequently Asked Questions
How do I issue a refund for an inspection I manually marked as paid?
Refunds can only be processed through Spectora if the original payment was made through Spectora. Since there was no actual payment taken through Spectora when manually marking paid, you'll have to refund them outside of Spectora.
There will be no refund button present with manually marked payments.
If you have any questions or feedback, write into our chat bubble or email support@spectora.com!
