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Spectora Advanced: Troubleshooting PaySplits
Spectora Advanced: Troubleshooting PaySplits

How to refresh Pay Splits on existing inspections after changing settings, and other ways to troubleshoot. Keywords: paysplit, paysplits

Katie Walls avatar
Written by Katie Walls
Updated over a week ago

Spectora Advanced allows you to utilize PaySplits to pay your inspectors for each service they perform. If you notice the PaySplits aren't calculating correctly for an inspection, we have some troubleshooting steps you can try!

If you haven't set up your PaySplits yet, check out this article!


Refreshing Pay Splits

If you want to apply changes to inspections that have already been scheduled, you can easily refresh the PaySplits using the refresh button.

πŸ’‘ Quick tip: Click on the video above to expand it in another window.

  1. Click on the inspection from your dashboard

  2. Click the πŸ” arrows to refresh the PaySplits

The PaySplits for this inspection will update according to your settings.Β 


Assigning PaySplits to Multiple Inspectors

You can set your PaySplits to auto-assign all inspectors associated with a given inspection to all services that they are not excluded from in Service Limitation Settings (if there are any). These can be manually adjusted per inspection though! You can assign or unassign an inspector from a particular service on the inspection as needed.

πŸ’‘ Quick tip: Click on the video above to expand it in another window.

  1. Click on the inspection from your dashboard

  2. Click "Assign" in the PaySplits box

  3. To assign, click and drag the inspector to the desired service

  4. To unassign, click and drag the inspector out of the service box

  5. Click "Save"
    ​


PaySplit Calculation Breakdown

Wondering how the system calculated that number? You can easily see a breakdown of what the inspector(s) will receive for each service.

πŸ’‘ Quick tip: Click on the video above to expand it in another window.

  1. Click on the inspection from your dashboard

  2. Click the "question mark (?)" icon next to the inspector's name in the PaySplits box

  3. You'll see the breakdown for each service/add-on for that inspector
    ​


Editing the Amount

You can make a one-off edit to the PaySplits amount on an inspection at any time. This will not impact other inspections or pay splits!

πŸ’‘ Quick tip: Click on the video above to expand it in another window.

  1. Click on the inspection from your dashboard

  2. Click the arrows to adjust the amount up or down

  3. Click into the "amount" spot to edit, remove, or add by typing a new amount value

  4. Click "Save"
    ​


Ready for more Spectora Advanced knowledge? Check out this article here to see what other features we have!


If you have any questions or feedback, write into our chat bubble or email support@spectora.com!

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